Software IVR (​Interactive Voice Response)

O suporte do LiveAgent é a melhor solução para fornecer um excelente suporte ao cliente. Equipado com mais de 180 recursos de suporte, você pode vincular todos os canais que podem oferecer informações de suporte, como busca de... Saiba mais

Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and sales engagement operations. Designed for offices and teams in remote areas, it enables users to integrate the... Saiba mais

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction... Saiba mais

55PBX is a cloud-based telephony solution that enables businesses to manage communication via carrier or VOIP, SMS, Whatsapp and other channels. The platform enables organizations to streamline operations related to customer... Saiba mais

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features... Saiba mais

RingCentral MVP is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local... Saiba mais

Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing customer support costs. It uses interactive voice response (IVR), automatic call distribution (ACD)... Saiba mais

GoToConnect (formerly Jive) delivers a cloud-based unified communication solution to organizations of all sizes across the U.S. GoToConnect includes integrated products for business VoIP, video conferencing and contact center... Saiba mais

Bitrix24 é um espaço de trabalho on-line para empresas de todos os tamanhos. Possui mais de 35 ferramentas integradas, incluindo CRM, tarefas, messenger, videochamadas, armazenamento de arquivos, automação de fluxo de trabalho e... Saiba mais

NICE inContact is cloud-based call center software that helps businesses to maximize the quality of leads and minimize the cost of client interaction. The solution comprises many features required to process inbound support... Saiba mais

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email,... Saiba mais

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.... Saiba mais

Twilio is the worlds leading cloud communication platform that enables you to engage customers across channels - SMS, voice, video, email, WhatsApp and more. Pay-as-you-go APIs allow businesses to scale communications reliably. Saiba mais

VoIP.ms is a cloud-based internet phone service solution designed to help businesses manage local, mobile and toll-free number portability across Canada and United States. Key features include voicemail, call waiting, caller ID,... Saiba mais

8x8 X Series is a cloud-based solution that helps businesses of all sizes establish communication via text messaging, voice calls and video conferencing. The team messaging module lets employees create project-specific public and... Saiba mais

Kixie is a cloud-based interactive voice response (IVR) solution that helps users automate their sales processes. It can also be deployed on-premise. It offers users one-click dialing, call recording, call history, call coaching... Saiba mais

Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivit... Saiba mais

Trying to manage your field service team with pen and paper or Excel spreadsheets? Workiz is designed for growing field service teams who need to streamline their business. We provide an all-in-one platform that makes scheduling,... Saiba mais

RingCentral's leading cloud contact center offers skill-based routing, agent management, real-time insights, and more to empower your employees to deliver better customer experiences. With the right tools, your agents can meet... Saiba mais

PhoneBurner is an outbound call center solution that allows users to log in from their computer and make calls from the connected phone, using imported or admin-provided lead lists. The system offers functionalities that include... Saiba mais

Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at... Saiba mais

MessageBird is a cloud-based SMS marketing platform designed to help businesses engage with customers across a variety of channels including WhatsApp, voice, live chat and more. The platform enables organizations to track... Saiba mais

UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with... Saiba mais

The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at... Saiba mais

Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive Voice Response (IVR), voicemail, team collaboration, customer interactions and more. It provides mobile... Saiba mais

Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define ring strategies for different phone numbers and... Saiba mais

Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000... Saiba mais

CallTrackingMetrics is a cloud-based call tracking and contact center solution for businesses and agencies that helps with tracking campaigns, reaching new audiences through integrated text marketing and online forms and using... Saiba mais

XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat, SMS, email, fax and others. It caters to inbound, outbound and blended call centers of all sizes. Primary... Saiba mais

InfoFlo is an integrated CRM solution that can be accessed online or installed on-premise. The system provides contact management, computer telephony integration, marketing and sales automation, and customer support. Users also... Saiba mais

Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners. It offers audio, web and video conferencing capabilities to conduct virtual meetings and make online... Saiba mais

Ameyo is a customer experience management solution that helps businesses leverage their call center resources to improve customer satisfaction. The software is available both in cloud-based and on-premise deployment options. Ame... Saiba mais

Convirza is a cloud-based call optimization and call tracking solution which helps businesses of all sizes with marketing results and spends. The solution enables users to generate phone calls and trace them directly to offline... Saiba mais

NewVoiceMedia’s tight integration with Salesforce is reflected in its AppExchange 5-star rating and the large number of positive reviews. The solution is designed to work in tandem with Salesforce capabilities and data to deliver... Saiba mais

FluentStream is a business phone solution designed for companies of all sizes. It offers call monitoring, telemarketing, IVR and reporting features within an integrated suite. The solution is available both in cloud-based and... Saiba mais

Exotel is a premier full-stack consumer engagement platform in the emerging markets, which provides an industry-leading customer communication platform for remote customer-facing teams to use. The end goal is to create positive... Saiba mais

wolkvox is a cloud-based call center management software that helps businesses streamline communications across numerous web chat applications and social media channels such as Telegram, WhatsApp, Line, Twitter, Facebook, and... Saiba mais

Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents in real-time. The application allows telemarketers to manage leads, create and organize contact sheets and set... Saiba mais

Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams tremendous tools to boost efficiency and productivity. Your sales and support representatives will... Saiba mais

AVOXI Genius is a cloud-based call center solution that helps small to large enterprises streamline customer service operations and manage business communications. It comes with a centralized dashboard, which enables users to... Saiba mais

3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including... Saiba mais

Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and... Saiba mais

Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live... Saiba mais

Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences for both their customers and agents while ensuring efficiency across operations. Our serverless infrastructure... Saiba mais

RingByName is a cloud-based phone and VOIP service provider that offers e-fax, teleconferencing tools, note sharing, customer relationship management (CRM) features, scheduling, agent activity tracking and more. Interactive... Saiba mais

Increase business outcomes 10x by democratizing contact center conversations across your entire enterprise with Spoke Phone. Today, only a small portion of your employees are equipped to have highly-contextual personalized... Saiba mais

Phonexa Call Logic is a cloud-based solution that enables businesses to gain data insights into marketing calls and campaigns, improving return-on-investment (ROI). It allows users to capture caller demographics, analyze inbound... Saiba mais

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful... Saiba mais

Channels is a customer service solution for call centers and client success teams that offers tools including channel management, live chat, call management, eCommerce integration, contact history, and more. With Channels, users... Saiba mais

CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via multiple channels including voice, chat, email, SMS messages and social media platforms. Professionals can utilize... Saiba mais