Software de Scripts de Call Center

Microsoft Dynamics is a customer relationship management solution designed to serve businesses of all sizes. The solution is used across various industry verticals such as government, financial services, manufacturing,... Saiba mais

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features... Saiba mais

NICE inContact is cloud-based call center software that helps businesses to maximize the quality of leads and minimize the cost of client interaction. The solution comprises many features required to process inbound support... Saiba mais

For quickly growing businesses looking to efficiently scale their support teams, Dialpad provides a cloud-based call center with access to real-time customer insights. Dialpad allows users to onboard quickly and focus on... Saiba mais

Gong.io is a cloud-based conversation intelligence platform that enables businesses of all sizes to record and analyze conversations with customers across multiple channels. Key features include team collaboration, personalized... Saiba mais

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email,... Saiba mais

VICIdial is an open-source, cloud-based contact center solution suitable for small to large call centers in a variety of industries. Key features include inbound and outbound calls, call routing, email integration, online chat... Saiba mais

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract... Saiba mais

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract... Saiba mais

Cloud communications provider RingCentral has expanded into the Call Center space with their Contact Center solution. The integrated suite powered by inContact offers Automatic Call Distribution, Interactive Voice Response, CTI,... Saiba mais

Cloud communications provider RingCentral has expanded into the Call Center space with their Contact Center solution. The integrated suite powered by inContact offers Automatic Call Distribution, Interactive Voice Response, CTI,... Saiba mais

Tenfold is a computer-telephony integration (CTI) solution that integrates Salesforce and Microsoft Dynamics CRM with most major phone systems. Tenfold delivers CTI features like click-to-call, automatic call logging and call... Saiba mais

VanillaSoft is a cloud-based sales management solution that combines features for CRM, lead management and telemarketing which helps sales teams in businesses manage their daily operations. VanillaSoft uses a queue-based... Saiba mais

PhoneBurner is an outbound call center solution that allows users to log in from their computer and make calls from the connected phone, using imported or admin-provided lead lists. The system offers functionalities that include... Saiba mais

ChaseData CCaaS offers cloud-based, standalone call center functionality with customer service and support built into the solution. It’s designed for outbound, inbound and blended call center teams. Dialing capabilities include... Saiba mais

Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Designed to provide exceptional experiences for your customers and employees, it deploys quickly, is intuitive to use,... Saiba mais

Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Designed to provide exceptional experiences for your customers and employees, it deploys quickly, is intuitive to use,... Saiba mais

Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guides for technical support, telemarketing, lead qualification, compliance and other processes. The... Saiba mais

Primo Dialler is a cloud-based call center solution that offers a predictive dialer, integrated voice response (IVR) and reporting functionalities. The solution caters to industry segments such as insurance, debt collection,... Saiba mais

Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive Voice Response (IVR), voicemail, team collaboration, customer interactions and more. It provides mobile... Saiba mais

Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000... Saiba mais

Zingtree Agent Scripting is a cloud-based call center scripting solution for call centers in all industries. Users can create, deploy and analyze agent scripts. Scripts can be created using a visual designer or copied from an... Saiba mais

CallTools is a predictive dialer and inbound call center management solution that helps businesses manage the productivity of their call center operations. CallTools features list management with list scrubbing, recycling and... Saiba mais

XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat, SMS, email, fax and others. It caters to inbound, outbound and blended call centers of all sizes. Primary... Saiba mais

JustCall.io is a cloud-based phone system that helps create and manage an international call center on a unified platform. With its integration with customer relationship management (CRM) or help desk dashboards, it enables users... Saiba mais

CallHub SMS Marketing is a cloud-based multi-channel contact management solution designed for businesses of all sizes. It enables users to manage call centers, voice broadcasting and SMS marketing functions. CallHub allows... Saiba mais

Nextiva offers a robust call center solution for business large and small. Nextiva Call Center allows companies to deploy a contact center in the cloud for inbound and outbound calling campaigns. Smaller organizations can now... Saiba mais

FluentStream is a business phone solution designed for companies of all sizes. It offers call monitoring, telemarketing, IVR and reporting features within an integrated suite. The solution is available both in cloud-based and... Saiba mais

Aspect Unified IP is a call center management solution designed for inbound and outbound call centers of all sizes. Key features include automatic call distribution (ACD), interactive voice response (IVR), computer telephony... Saiba mais

Avaya Aura platform is a cloud-based and on-premise call center solution that caters to all businesses across various industries. The solution allows users to offer personalized interactions to regular callers using advanced... Saiba mais

NewVoiceMedia’s tight integration with Salesforce is reflected in its AppExchange 5-star rating and the large number of positive reviews. The solution is designed to work in tandem with Salesforce capabilities and data to deliver... Saiba mais

CallTrackingMetrics is a cloud-based call tracking and contact center solution for businesses and agencies that helps with tracking campaigns, reaching new audiences through integrated text marketing and online forms and using... Saiba mais

Connect First is a cloud-based contact center solution, which provides users various applications such as multi-channel contact management, automated call distribution (ACD), interactive voice response (IVR), computer telephony... Saiba mais

DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to... Saiba mais

3CLogic’s Cloud Contact Center Solutions offers applications to manage inbound, outbound, blended or multi-channel communications. The solution is suitable for call centers of all sizes. 3CLogic is able to manage internal and... Saiba mais

Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live... Saiba mais

Monster VoIP is a Unified Communications as a Service (UCaaS) solution that helps voice-over-internet-protocol (VoIP) providers streamline client interactions by leveraging various communication tools such as business phone... Saiba mais

wolkvox is a cloud-based call center management software that helps businesses streamline communications across numerous web chat applications and social media channels such as Telegram, WhatsApp, Line, Twitter, Facebook, and... Saiba mais

AloTech is a cloud-based call center solution that provides features like voice recording, voice analytics, predictive dialer, automatic call distribution and interactive voice response (IVR). The voice analytics feature provides... Saiba mais

Oreka TR is a cloud-based call recording solution which assists contact centers and communication service providers with live monitoring and speech analytics. Key features include multi-site recording, data export, retention... Saiba mais

NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-attendant, conferencing room, number porting and more. The centralized platform allows supervisors to maintain... Saiba mais

eTollFree Predictive Dialer is an integrated cloud-based call center solution for businesses of all sizes. It works as both outbound and inbound call center software with interactive voice response built in. The customizable... Saiba mais

CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via multiple channels including voice, chat, email, SMS messages and social media platforms. Professionals can utilize... Saiba mais

VCC Live is a cloud-based call center solution designed for call and contact centers of all sizes. The solution offers multiple contact center solutions, communication channels and other services. Key functionalities include... Saiba mais

Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with dedicated phone support teams, helping them manage multi-channel communications. The solution offers features... Saiba mais

Sales Sling’s cloud-based call center software offers the latest technology in dialing systems in an easy to use dashboard that requires little training to get up and running. With each license, you get more than just a dialer.... Saiba mais

Qubicles is a cloud-based contact center solution for sales and customer service teams covering email, phone and live chats. Key features include inbound, outbound and blended campaigns, call routing, interactive voice response... Saiba mais

Parrot Cloud is a cloud-based VoIP and predictive dialer solution designed for small and midsize companies. It offers automated call distribution (ACD), interactive voice response (IVR), computer telephony integration (CTI) and... Saiba mais

Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solution. Designed for small to large businesses, it comes with a progressive dialer for users to automate processes... Saiba mais

HoduCC is a cloud-based call center management solution designed to help customer support businesses automate operations across various channels such as voice calls, email, chat, video, text messages and more. It offers an... Saiba mais

The PIMS Dialer is flexible, scalable and secure. It’s a cloud-based application, and the servers are housed in a state-of-the-art facility that’s operated around the clock, delivering extremely reliable uptime. Companies can... Saiba mais

Dialer360 is a cloud-based call center solution that offers predictive dialing, agent status boards, billing, call recording, local caller ID, internet chat and voice broadcasting features. Dialer360 uses voices with British... Saiba mais

Virtual Contact Center by 8x8 is a cloud-based call center solution for small to midsized businesses. In addition to call center functionality, this solution also supports other interaction mediums such as voicemail, email, web... Saiba mais

ClickPoint is cloud-based sales force automation, call center, and inside sales lead management solution that helps salespeople reach and connect with more prospects and leads. ClickPoint captures both inbound phone calls and web... Saiba mais

Adversus Dialer is a cloud-based auto-dialer and customer relationship management (CRM) solution designed to help small and medium telemarketing, fundraising and appointment scheduling businesses. Key features include appointment... Saiba mais

OfficeConnect by UniVoip is a cloud-based phone system that offers features including auto-attendant, call paging, conferencing, email integration, one-touch speed dial and call recording. The platform is targeted towards mid to... Saiba mais

Convoso’s all-in-one contact center platform generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialing modes (predictive/power/preview) along with two-way texting,... Saiba mais

Greenlight CRM is a cloud-based call center management solution designed for businesses of all sizes. It offers blended agents, call recording, a script designer, live transfer and automated compliance functionalities within a... Saiba mais

XenCALL is a cloud-based call center solution for companies of all sizes in a variety of industries. Key features include automatic call distribution, interactive voice response, auto dialing, scheduling, performance analytics... Saiba mais

Vocalcom is a web-based contact center software solution for managing multi-channel customer experience. The software is designed to manage customer interactions as a single conversation, regardless of whether they occur via one... Saiba mais

CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features include lead management, real-time reporting, agent monitoring and tablet support. CallShaper enables users to... Saiba mais

OXON is a cloud-based contact center suite suitable for businesses of all sizes. It allows users to manage inbound support calls, outbound sales calls, email, chat and business management functions with a single... Saiba mais

Aspect Via Cloud Contact Center is a web-based customer engagement center suitable for organizations with 100 or more concurrent and named users. The system is a complete set of customer service capabilities including... Saiba mais

Dialing Innovations offers a call center solution designed for outbound, inbound, omnichannel and blended midsize and large call centers. The solution can be deployed in the cloud or installed on-premise. Key features include... Saiba mais

Honeit is a cloud-based human resources platform that helps businesses utilize recruiting automation and conversational intelligence to screen and assess candidates. It includes an interview dashboard which lets recruiters... Saiba mais

KOOKOO CloudAgent is a cloud contact center solution that works both standalone or blended with your existing trunk/legacy solution. Advanced tools enable intelligent call routing, inbound lead management, abandoned call... Saiba mais

Yodel is a cloud-based business phone system designed to help small to large organizations manage calls and contacts. Key features include canned responses, speech recognition, call recording, conference calling, notifications,... Saiba mais

TCN is a cloud-based call center solution that caters to various industry verticals including health care, automotive and business process outsourcing (BPO). TCN is available for multiple channels such as inbound, outbound,... Saiba mais

contactSPACE is a cloud-based callcenter solution which helps small to large-sized organizations manage contacts and track agent performance. Its key features include dynamic call adaption, voice recording, call prioritization,... Saiba mais

MegaDialer is a business voice-over-internet-protocol (VoIP) solution designed to help enterprises with preview or predictive dialing, enabling them to enhance the performance of campaigns. With its interactive interface, users... Saiba mais

MaxContact is an omnichannel contact center solution that is designed for businesses across different sectors including BPO’s, financial services, utility providers, and more. Supporting inbound and outbound operations,... Saiba mais

Clarity Connect is a call center management solution suitable for concurrent users and for organizations across a variety of industries. Clarity Connect is a contact center solution that runs on the Skype for business It helps... Saiba mais

Noble Enterprise is a call center management solution suitable for businesses of all sizes. Key features include inbound, outbound and blended contact management, predictive dialing, skills-based call routing, digital recording... Saiba mais

i360 is a data management software designed to help political organizations, consulting agencies and commercial enterprises leverage artificial intelligence (AI) technology and machine learning capabilities to analyze and... Saiba mais

Enghouse Interactive is a contact center solution designed for midsize and large companies. It offers multi-channel contact management, an operator attendant console, interactive voice response (IVR), call recording and quality... Saiba mais

Cloud Contact Center, by Telax Voice Solutions, is a call center management solution designed for SMB companies in various industries. Government agencies, retail, energy, healthcare, insurance, professional services,... Saiba mais

Dialfire is a cloud-based call center solution designed to help small to large enterprises manage and streamline all inbound and outbound calling processes. It comes with predictive dialer, automated workflows, real-time... Saiba mais

Augutech is a cloud-based predictive dialer solution suitable for small to midsize businesses. Key features include inbound and outbound calling, automatic dialing, call recording and performance analytics. Augutech Predictive... Saiba mais

Knowmax is a knowledge management solution designed to help call centers of all sizes improve communication between customers and the brand using visual guides, device simulation and other self-learning modules. The centralized... Saiba mais

PhoneCall is a cloud-based solution that helps businesses streamline processes across telemarketing campaigns using AI-enabled predictive dialers, text-to-speech technology and more. Managers and leaders can search agent names to... Saiba mais

CallSquad is a hybrid call center solution that helps businesses of all sizes across various industries scale outbound call campaigns. Features include an autodialer, call logging, call monitoring, call list management, lead... Saiba mais

Mitel MiContact Center is a hybrid contact center solution that caters to businesses across various industries such as hospitality, healthcare, government, education and service providers. The solution can be accessed via web... Saiba mais

Aceyus provides enterprise and mid-market companies contact center solutions designed to elevate and enhance the customer experience through real-time contact center dashboards and reporting. We stitch together call center data,... Saiba mais

Balto is a cloud-based call center solution for businesses of all sizes. The solution deploys artificial intelligence to support sales, customer service and collection teams in training reps and analyzing customer issues. Balto... Saiba mais

Gnatta is a cloud-based solution, which creates communication technology, tiered across five products for small to large organizations. Full coverage is available across digital channels including webchat, email, messaging and... Saiba mais

Quvu is a cloud-based call center solution designed to help businesses streamline processes related to predictive dialing, targeted campaigns, workforce management, call recording and more. Professionals can create or edit call... Saiba mais

LeadsRain delivers a communications solution, which includes thoroughly tested features that come standard with the advantages, ensuring complex predictive/auto dialer contact center interaction solutions. In this populous world,... Saiba mais

Voiso is a SaaS call center solution with its own telecom infrastructure supported by 12 PoPs worldwide. With advanced historical reporting and real-time monitoring features, Voiso can streamline operations for outbound, inbound,... Saiba mais

AireContact is a cloud-based contact center solution that provides call center interaction and management tools for multiple channels of communication. The product caters to businesses of all sizes and allows users to create... Saiba mais

Noda provides a contact center solution for midsize and large contact centers. Key features include inbound automatic call distribution (ACD), interactive voice response, reporting, agent scripting, call recording and a workforce... Saiba mais

Servetel Cloud Call Center is a hosted telephony solution that enables businesses to streamline customer service operations. It helps managers track employee productivity based on various activities including the number of... Saiba mais

Designed for contact and call centers, Castel's Contact Center suite provides comprehensive solutions to manage customer engagement, monitor real-time analytics, and analyze speech analytics. Castel's solutions ensure contact... Saiba mais

Huawei eSpace Contact Center is a cloud-based contact center solution that caters to various industries such as education, finance, healthcare, government, manufacturing and energy. The solution supports sharing of resources,... Saiba mais

Humach is a cloud-based call center solution that provides plug and play customer service functionalities to businesses across various industry verticals such as health care, retail, financial services, consumer products and... Saiba mais

Noojee is a call center software provider that is suitable for small and midsize businesses in industries such as financial services, collections, real estate, retail and any businesses with phone-based customer service. Noojee... Saiba mais

CxEngage is a cloud-based call center solution designed for businesses of all sizes. It offers automatic call distribution (ACD), interactive voice response (IVR), computer telephony integration (CTI), auto dialer and reporting... Saiba mais

Cloud Contact Pro is a cloud-based call center management solution that supports inbound, outbound, blended and multichannel contact centers. Key features include agent scripting, contact flow, call routing, quality management,... Saiba mais

Twilio Flex is a fully programmable cloud-based contact center platform that gives businesses complete control of their contact center experience. With Twilio Flex, companies can deploy an omnichannel contact center platform and... Saiba mais

CARES (Communication and Relationship Engagement Solution) from Centurion is an integrated call center solution suitable for small and large enterprises looking for automatic call distribution (ACD), QA recording, outbound... Saiba mais

CallCenterHosting Predictive Dialer is a cloud-based solution catering to call centers. The solution offers key features that enable users to customize and broadcast campaigns, automate outbound calls and schedule reminders and... Saiba mais