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Sistemas de Gestão de Reclamações

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Classificação do produto

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  • Automação industrial (46)
  • Gestão de organizações sem fins lucrativos (46)
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Tamanho da empresa

  • 1 001-5 000 (76)
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82 de produtos

JIRA Service Management
JIRA Service Management
JIRA Service Management

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of... Saiba mais

4,4
(317 avaliações)
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LiveAgent
LiveAgent
LiveAgent

O suporte do LiveAgent é a melhor solução para fornecer um excelente suporte ao cliente. Equipado com mais de 180 recursos de suporte, você pode vincular todos os canais que podem oferecer informações de suporte, como busca de... Saiba mais

4,7
(1 149 avaliações)
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Freshservice
Freshservice
Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and... Saiba mais

4,5
(438 avaliações)
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Freshdesk
Freshdesk
Freshdesk

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat,... Saiba mais

4,5
(2 511 avaliações)
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Tidio
Tidio
Tidio

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online... Saiba mais

4,8
(241 avaliações)
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HelpDesk
HelpDesk
HelpDesk

HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. The platform enables users to manage client communication, queries, tickets, feedbacks and surveys. HelpDesk... Saiba mais

4,5
(36 avaliações)
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Zoho Desk
Zoho Desk
Zoho Desk

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report... Saiba mais

4,5
(1 752 avaliações)
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Bitrix24
Bitrix24
Bitrix24

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions,... Saiba mais

4,1
(531 avaliações)
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Smartsupp
Smartsupp
Smartsupp

Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely... Saiba mais

4,7
(261 avaliações)
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Front
Front
Front

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate, and deeply personalized. Front’s modern... Saiba mais

4,5
(226 avaliações)
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Zendesk
Zendesk
Zendesk

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features... Saiba mais

4,4
(3 038 avaliações)
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TeamSupport
TeamSupport
TeamSupport

TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information... Saiba mais

4,5
(809 avaliações)
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Apptivo
Apptivo
Apptivo

Apptivo is a cloud-based suite of applications designed to help small businesses manage a range of functions including financials, human resources and supply chain management. Apptivo’s customer relationship management (CRM)... Saiba mais

4,4
(645 avaliações)
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Salesforce Service Cloud
Salesforce Service Cloud
Salesforce Service Cloud

Service Cloud é a plataforma de atendimento ao cliente do CRM Nº1 do mundo que permitirá a você oferecer um atendimento ao cliente completo, de qualquer lugar, graças às suas ferramentas inovadoras, dados integrados e relatórios... Saiba mais

4,4
(571 avaliações)
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NICE CXone
NICE CXone
NICE CXone

NICE inContact is cloud-based call center software that helps businesses to maximize the quality of leads and minimize the cost of client interaction. The solution comprises many features required to process inbound support... Saiba mais

4,2
(519 avaliações)
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Vtiger CRM
Vtiger CRM
Vtiger CRM

Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entire customer lifecycle, and it allows marketing teams to capture and nurture leads, sales teams to... Saiba mais

4,3
(312 avaliações)
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Qualtrics CustomerXM
Qualtrics CustomerXM
Qualtrics CustomerXM

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score... Saiba mais

4,7
(233 avaliações)
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SAP Customer Experience
SAP Customer Experience
SAP Customer Experience

SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size businesses manage communication and interactions with existing and potential customers. It helps businesses to... Saiba mais

4,2
(208 avaliações)
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Issuetrak
Issuetrak
Issuetrak

Issuetrak is a flexible issue tracking software solution that can be configured to suit the needs of a variety of industries and usages, including IT Help Desk, Customer Support, Project Management, and more. Issuetrak can be... Saiba mais

4,5
(172 avaliações)
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Avochato
Avochato
Avochato

Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The... Saiba mais

4,7
(130 avaliações)
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GetMoreReviews
GetMoreReviews
GetMoreReviews

GetMoreReviews is a cloud-based reputation management solution that helps businesses of all sizes manage and generate reviews of the customers across the web. It allows users to maintain brand value by receiving alerts on... Saiba mais

4,7
(130 avaliações)
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MasterControl Quality Excellence
MasterControl Quality Excellence
MasterControl Quality Excellence

MasterControl Quality Excellence (a QMS Software Solution) is an integrated quality management system that eliminates the need to paper-based quality processes. It helps life-science companies adhere more efficiently to the... Saiba mais

4,5
(94 avaliações)
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Gorgias
Gorgias
Gorgias

Gorgias is a complaint management and customer service solution that helps businesses of all sizes streamline processes related to ticket management, customer engagement, reporting, and more on a centralized platform. It allows... Saiba mais

4,7
(92 avaliações)
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InvGate Service Desk
InvGate Service Desk
InvGate Service Desk

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or... Saiba mais

4,7
(91 avaliações)
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Instabug
Instabug
Instabug

Instabug is a hybrid in-app feedback and bug tracking solution that provides businesses functionalities for beta testing, user engagement and crash reporting. Users are provided with customizable software developer kits (SDKs)... Saiba mais

4,6
(91 avaliações)
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HappyFox Help Desk
HappyFox Help Desk
HappyFox Help Desk

HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesses across various industries, including computer and software, education, travel and leisure, media... Saiba mais

4,6
(89 avaliações)
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Efficy CRM
Efficy CRM
Efficy CRM

At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping it to transform its customer data into customer knowledge while simplifying the work of its... Saiba mais

4,0
(86 avaliações)
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Preferred Patron Loyalty
Preferred Patron Loyalty
Preferred Patron Loyalty

Preferred Patron is a customer loyalty management solution designed for companies of all sizes that offers incentive promotions, visitor loyalty management, multi-channel marketing and gift card management functionalities within... Saiba mais

4,9
(85 avaliações)
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QT9 QMS
QT9 QMS
QT9 QMS

QT9 Quality Management Software is a web-based QMS software used by companies to comply with ISO and FDA quality standards. The software is available for deployment either on-premise or in the cloud. The tool eliminates the need... Saiba mais

4,7
(61 avaliações)
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A1 Tracker
A1 Tracker
A1 Tracker

A1 Tracker Contract Management Software is a cloud-based contract management & lifecycle platform. A1 Tracker's features include contract approval workflow, documents, vendors, audits, reminder notifications, templates,... Saiba mais

4,9
(55 avaliações)
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Qualtrax
Qualtrax
Qualtrax

Qualtrax is a quality management and compliance software that helps enterprises train employees and manage accreditations, documents and other business processes. Professionals can link documents with relevant regulatory... Saiba mais

4,9
(54 avaliações)
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TOPdesk
TOPdesk
TOPdesk

O TOPdesk, um software baseado na nuvem, ajuda empresas a oferecer um melhor atendimento aos clientes. Com um software de suporte técnico fácil de usar e mais de 20 anos de experiência, o programa ajuda na gestão de incidentes,... Saiba mais

4,6
(47 avaliações)
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ComplianceQuest
ComplianceQuest
ComplianceQuest

ComplianceQuest is a next-generation, AI-powered Quality and Safety Management System (EQMS + EHS = QHSE) built natively on Salesforce to help life science companies speed product and process innovation, minimize risk and drive... Saiba mais

4,8
(46 avaliações)
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Missive
Missive
Missive

Missive is a team inbox for email collaboration. Users can chat with teammates right via the inbox, share attachments and assign task. It includes shared labels, which help professionals organize conversations by project or... Saiba mais

4,9
(43 avaliações)
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NABD System
NABD System
NABD System

NABD is a cloud-based help desk solution that caters to businesses of all sizes. It helps companies in varied industry verticals including finance and accounting, education, manufacturing and retail, travel, non-profit organizatio... Saiba mais

4,6
(38 avaliações)
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UseResponse
UseResponse
UseResponse

UseResponse is a Cloud-based and Slef-Hosted customer support solution that provides users with customer service tools and customer feedback solution. It features a Help Desk Ticketing Solution, Feedback Community System,... Saiba mais

4,7
(35 avaliações)
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SALUS
SALUS
SALUS

Salus Pro is an EHS management solution that allows businesses to streamline field service operations via reporting, time tracking, digital forms and more. It provides mobile applications for iOS and Android devices, which lets... Saiba mais

4,6
(32 avaliações)
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Supportbench
Supportbench
Supportbench

A Modern B2B Helpdesk CRM Software. Supportbench is a state-of-the-art Customer Relationship Management Software. We specialize in helping you build loyalty and customer retention through our seamless... Saiba mais

4,7
(31 avaliações)
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HR Acuity
HR Acuity
HR Acuity

HR Acuity is a cloud-based solution for employee relations management. This platform is built to identify, track, and investigate issues. HR Acuity can help managers easily manage and document employee case details while... Saiba mais

4,3
(30 avaliações)
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Airbrake
Airbrake
Airbrake

Airbrake is a cloud-based error and bug reporting solution that caters to development teams in small and midsize organizations. The features of this solution include backlog management, filtering, ticket management, issue... Saiba mais

4,7
(29 avaliações)
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C-Desk
C-Desk
C-Desk

C-Desk is a complaint management software designed to help businesses manage service requests, projects, assets, logbooks and expenses. The platform enables managers to receive notifications regarding overriding of service level... Saiba mais

4,7
(27 avaliações)
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Wix Answers
Wix Answers
Wix Answers

Wix Answers is the next-gen customer support solution, ready right out-out-of-the-box, with all the tools to deliver great customer care. Agents support customers from a single workspace, enabling efficiencies across all... Saiba mais

4,6
(26 avaliações)
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Qualityze Suite
Qualityze Suite
Qualityze Suite

Qualityze EQMS Suite is a Salesforce cloud-based compliance and process management system that helps in developing and maintaining good quality procedures and policies by solving compliance and quality issues. QualityzeEQMS Suite... Saiba mais

5
(26 avaliações)
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VobeSoft
VobeSoft
VobeSoft

VobeSoft is a collaboration solution for businesses of all sizes across various industries such as finance, agriculture, energy, tourism and more. The solution can be deployed either on-premise or in the cloud. Key features allow... Saiba mais

4,9
(22 avaliações)
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CentraHub CRM
CentraHub CRM
CentraHub CRM

Centra Hub CRM is a solution designed to help businesses of any size streamline sales, customer service, and marketing processes. It can be hosted on the cloud or installed on-premise. With live dashboards, custom reporting, and... Saiba mais

4,0
(21 avaliações)
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Instatus
Instatus
Instatus

Instatus allows users to create a status page to communicate their current status with customers. It can also showcase their current and historical uptime to build trust. The software allows users to customize their page to fit... Saiba mais

5,0
(21 avaliações)
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Survey2Connnect
Survey2Connnect
Survey2Connnect

Survey2Connect's platform offers users a variety of experience management products to investigate and analyze their business and take decisive actions. Survey2Connect is a cloud-based CX platform that offers features for data... Saiba mais

4,5
(17 avaliações)
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SimpleCRM
SimpleCRM
SimpleCRM

SimpleCRM is a customer relationship management solution designed to help businesses in banking, insurance, real estate, education, financial services and other industries facilitate processes for sales, marketing, leads,... Saiba mais

4,4
(14 avaliações)
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Simplify360
Simplify360
Simplify360

Simplify360 is an AI-powered customer service platform that allows users to deliver great customer support across all their modern communication channels. Simplify360 has been helping businesses deliver exceptional customer... Saiba mais

4,4
(12 avaliações)
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Intouch Insight CX Platform
Intouch Insight CX Platform
Intouch Insight CX Platform

The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F&B and hospitality industries manage customer experience across multiple channels. It is a scalable Customer... Saiba mais

4,6
(11 avaliações)
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