Sobre o athenaOne

athenahealth, recently ranked #1 by 2022 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practice management, provides cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. athenahealth currently works with a network of more than 160,000 providers. The EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.
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Preço do athenaOne

athenaOne não possui uma versão gratuita.

Preço inicial:
Sem informação do fornecedor
Versão gratuita:
Não
Versão de teste gratuita:
Não

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Avaliações do athenaOne

Nota do recurso

Relação qualidade/preço
3,5
Funcionalidade
3,7
Praticidade
3,7
Suporte ao cliente
3,6
5 avaliações do 757 Ver todas as avaliações
Jarred
  • Setor: Hospitais e Saúde
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
0
Recursos
5
Praticidade
5
Suporte ao cliente
0

5
Avaliado em 09/12/2018

Very easy to pick up and get going.

Vantagens

The user interface is very friendly and everything is set up to guide you through easily while entering patient information.

Desvantagens

Sometimes the add on software like the label printer and document printer would stop working, but that is rare.

Stephen
  • Setor: Hospitais e Saúde
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
4
Praticidade
5
Suporte ao cliente
4

5
Avaliado em 11/10/2019

AthenaHealth meets our needs

My previous experience is with a large health organization with a home grown EHR. As I was involved in the design of that system, I was initially worried about moving to a vendor product. Thankfully that design experience helped me in the transition over to Athena and allowed my organization to anticipate and mitigate issues with data conversion and implementation that many organizations struggle with when changing systems. Overall our transition was smooth and resulted in minimal loss of productivity.

Vantagens

Easy to use with an intuitive interface that works well for ambulatory providers
Company is responsive to issues and "flow-busters"
Near zero downtime
Revenue stream up significantly

Desvantagens

Athena may not be tailor made to my specialty, but that is a small trade off for up time and interoperability

Alternativas consideradas

EpicCare EMR, NextGen Office e Office Practicum

Razões para escolher o athenaOne

For my practice, the decision to go with Athena, was based on the fact that we had been using their practice management system for a number of years. Thus the transition to the full EHR system enabled us to minimize cost with implementation and data conversion.

Razões para mudar para o athenaOne

In evaluating systems, far too many providers underestimate the human factors in transition and only focus on the bottom line cost. I've seen many institutions pay low money up front for a system only to be nickel and dimed for every customization. This is not the case with Athena. There may be a higher up front cost with Athena per user, but down the road, these costs balance over time. As someone with a significant amount of EHR design knowledge, I find most of the comments have been over the fact that this system doesn't cater to the individual, but the truth of the matter is that in order for a could based system to function effectively, it must meet the needs of the majority rather than the individual.
Susan
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
0
Recursos
1
Praticidade
1
Suporte ao cliente
1

2
Avaliado em 19/10/2022

It didn't work for me

I ws not a successful user.

Vantagens

My doctor used it so I was exposed to it.

Desvantagens

One doctor that I saw use this software for the patient portal. I was not successful signing in.

Dianna
  • Setor: Hospitais e Saúde
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
1
Recursos
5
Praticidade
5
Suporte ao cliente
0

4
Avaliado em 04/08/2022

TERRIBLE revenue cycle management

Vantagens

Everything except RCM. It is an easy software to use.

Desvantagens

There is so much about RCM that is bad. I am currently doing the majority of the work because it is taking 2 to 3 months for payments or correspondence to be posted. They are taking a percentage of our revenue and I am the one doing all of the work. It is completely unfair. They blame it on the pandemic but that makes no sense since this is a new problem.

Colleen
  • Setor: Consultório médico
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
4

4
Avaliado em 18/10/2019

Athena review

For the most part excellent. Upgrades and updates seem to have slowed down and I think Athena has leaned more on the Market Place Vendors and less on enhancing included offers. I have made suggestions over the years and have given up as I do not feel the suggestions postings are something that Athena has been able to keep up with.

Vantagens

Claims scrubbing software. Our claims go out clean and are paid quickly. Support with MIPS. Reporting capability. Athena Text messaging. Versatility, software runs on any device. Athena text messaging. Monthly account manager calls and metrics. Partnership. Ease of creating order sets and working in clinicals. Market place partnerships are great and enhance the software and functions. Not afraid to be disruptive and things up looking for best and innovative practices.

Desvantagens

Collector and Communicator insurance card copy do not communicate. Hoping one day soon you will be able to interface with EPIC. The reporting is so good that sometimes I need more support to ensure I am selecting the correct criteria.

Alternativas consideradas

SRS EHR e Prime Suite

Razões para mudar para o athenaOne

User friendly, partnership, and overall program functions. Collector (claims scrubbing software), reporting, training, training/test site and learning portal. I had an on boarding team with Athena and my practice. The support and time we took to on board were invaluable. I loved Athena's Mission, values and vision. The MV&V was once on business cards, I really liked that, not sure what happened and haven't checked to see if it changed.

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