Sobre o CIVICgov

CIVICgov is a fire department management solution designed to help businesses in government, healthcare, education and other sectors manage building permits, inspections, contractor licenses and code enforcement across processes. It enables managers to collaborate with developers to review and track changes in building plans on a unified interface. The platform lets administrators monitor records related to community development plans, complaint locations and public works projects to assess the tax value of properties. Customers can use CIVICgov to apply for permits, renew licenses, upload the required documents, submit complaints and request inspections. Additionally, it allows teams to track the operational status of fire protection equipment and generate maintenance reports. CIVICgov offers a public works management system, enabling operators to identify and handle inspections of storm drains, catch basins and utility poles. Pricing is available on request and support is extended via phone and email.
CIVICgov Software - 1

Preço do CIVICgov

CIVICgov não possui uma versão gratuita.

Preço inicial:
Sem informação do fornecedor
Versão gratuita:
Não
Versão de teste gratuita:
N/D

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Avaliações do CIVICgov

Nota do recurso

Relação qualidade/preço
5
Funcionalidade
4,5
Praticidade
5
Suporte ao cliente
5
5 avaliações do 9 Ver todas as avaliações
Chad L.
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 22/01/2018

A positive experience from day 1. Feel free to contact me if you have questions about our...

They are ready and willing to customize and very responsive. We had been Firehouse users but because of the lack of support we were forced to look elsewhere. We are very glad we did. We found CivicGOV to be exactly what we needed at an affordable price.

Vantagens

The CivicGOV product we are using is specifically designed to meet the record management needs of the Fire Marshal's Office. It fully incorporates our adopted State and local codes and facilitates our paperless inspections and invoicing. It also facilitates mobile printing for fire lane and fire code violations.
It manages fire protection system Inspection, Testing ' Maintenance reports and allows fire protection system contractors to upload reports directly to the system for review and enforcement follow-up. It incorporates an Apple mobile app that allows you to work offline in areas of limited cellular data reception. This secure cloud based solution is accessible from any internet browser. It has a robust reporting system and a customized user interface.
I've never seen a more responsive support team. Wagsys's response to inquiries and requests are typically same-day or next-day.
CivicGOV can also meet the needs of large municipalities by incorporating land use and commercial construction permitting, plan review and inspections.

Elaine N.
  • Setor: Administração pública
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
4
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 01/06/2017

CIVICgov has been a good program to work with and has been quite an easy program to learn to...

It made our recording of building permits a lot easier. We share this program with the assessing department and the water & sewer department and they have used the program to
check for building permits as well as add sewer & water permits and collect building permit reports. Also, we can scan data, pictures, information such as deeds, water & sewer easements into the system and attach to the main tax parcel and the various departments have access to this information.

Vantagens

It is compatible with the assessment program that we have in our office to transfer information
and keep information up to date. In addition, I can make changes ahead of time for the Building Department that I otherwise would not be able to do until the first of January of each year if it weren't for this program.

Desvantagens

If you have a split of a parcel into two new parcels, it does not delete the old parcel, that one still remains. It would be nice if there were a way for there to be some way for the parcel to have an indicator on it such as an (H) indicating that it is an Historical parcel now, not active.

Joseph G.
  • Setor: Administração pública
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
4
Praticidade
4
Suporte ao cliente
3

4
Avaliado em 01/06/2017

Good experience with the program

The benefit of eliminating paperwork and the ease of using on the road and printing violations from the vehicle.

Vantagens

Ease of use. Program is used on a daily basis and is very user friendly. Also is useful for generating reports for various city officials.

Desvantagens

Doesn't integrate with the city RPS system which means a manual updates it would be so much easier if the program integrated which would then automatically update owners to the addresses.

Peter A.
  • Setor: Administração pública
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
5
Suporte ao cliente
5

4
Avaliado em 20/01/2018

I have been using this software for several years. We love it! It is so easy to use

Mobile operations. It works on my phone and tablet. We reduced our record processing time. Helps us keep track of detailed record workflow and provides collaboration with the public concerning record applications

Vantagens

Easy to customize. Has a mobile application. Amazing support. I was working very late at night and had a question. I submitted a ticket and received a response within minutes. All the modules link together and the price is very affordable. They even worked with me while my municipality was experiencing budget issues. They take customer suggestion and will upgrade the program as required. We use every module. I like the Citizen Portal. The public can complete permits and project applications on-line, submit inspection requests and keep up with their business licensing. The built-in email notification system really helps me keep track of my work

Steve B.
  • Setor: Administração pública
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 22/01/2018

Great

Document ease of finding

Vantagens

Ease of use. We do 30 municipalities with this system and it saves a lot of time.
Used for scheduling and permits. Very easy to navigate.

Desvantagens

We have only experience one problem with the system and it was system wide. We have more problems with our internet provider.

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