Sobre o Kareo Billing

Kareo is a web-based medical billing and practice management solution used by medical practitioners and physicians across the United States. The system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm insurance, manage delinquent accounts and the collections process, store patient documents, develop customized reports and more. Kareo helps practices manage the complications involved in insurance billing. Medical staff can enter patient data and verify their insurance claims immediately. Kareo also provides a schedule and appointment reminder that helps practitioners schedule appointments with their patients and send appointment reminders to reduce no-shows. The built-in messaging feature allows practices to communicate with their billers, patients and employees. Other features include billing analytics, advanced claim processing, document management and agenda planner. Kareo is ICD-10 compliant medical solution used across a wide variety of medical specialties, including mental health, family medicine, pediatrics, cardiology, chiropractic, podiatry and more
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Preço do Kareo Billing

Kareo Billing não possui uma versão gratuita nem versão de teste grátis. Versão paga do Kareo Billing a partir de 110,00 US$/mês.

Preço inicial:
110,00 US$/mês
Versão gratuita:
Não
Versão de teste gratuita:
Não

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Avaliações do Kareo Billing

Nota do recurso

Relação qualidade/preço
4
Funcionalidade
4
Praticidade
4,5
Suporte ao cliente
4
5 avaliações do 577 Ver todas as avaliações
Teegan F.
  • Setor: Hospitais e Saúde
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 12/08/2019

Great EHR with room for improvement for natural healthcare providers

Using Kareo has been a overall great experience. It does almost everything we want it to do well, and the few things it needs to improve it at least allows you to do partially.

Vantagens

I love the layout of Kareo. The dashboard is great and offers a lot of functionality while still looking clean and professional. The clinical portion is great as it shows all the sections of the note on one page. The ability to add and remove sections is also very useful. The interaction checker is nice, but needs improvement. The iPad app is really slick and I preferring using it when adjusting my patients (Chiropractor), as it allows me to quickly tap on each segment I'm adjusting from a list.

Desvantagens

There is very little support for natural products/supplements in Kareo. You CAN make it work, but it's definitely not easy - requiring manually entering every single product you wish to recommend in the "Drug Favorites" section.

Tracy G.
  • Setor: Clínica de saúde mental
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
3
Suporte ao cliente
2

4
Avaliado em 13/11/2020

Kareo has great reporting

Kareo has been an improvement from our previous software. I appreciate that the cost each month has been predictable and fair.

Vantagens

The reporting capabilities and customization of reporting is the most valuable feature to us. We are able to give our clients a more comprehensive view of the financial health of their practice. Contract management reports and analysis reports help us to give suggestions and analyze the data coming in so that providers and practice managers can see how claims are processing and where the money is coming from and going to.

Desvantagens

The ERA enrollment process has been a nightmare. I feel like this process was not adequately described to us, and it has been dramatically more time consuming and labor-intensive than we thought it would be. Customer support has been inconsistent. In some circumstances, the representatives have been very helpful, but in others, they have been disconnected and unable to adequately resolve issues.

Betty S.
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 02/06/2021

Highly recommend Kareo

Kareo is so helpful because the list of claims show exactly what stage each one is in.

Vantagens

Kareo is very user friendly. In the event I have an issue, the customer service team is immediately available to help me thru, via live chat, phone call or complete email instructions. They are very patient and tolerant of any need I may experience.

Desvantagens

There really is nothing not to like about the software. It has all the features I need for my practice.

Patrick S.
  • Setor: Consultório médico
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
2
Recursos
2
Praticidade
3
Suporte ao cliente
1

2
Avaliado em 16/04/2020

3 year review

Overall Kareo has been a good learning experience for me to determine what I expect and need from an EHR system. I have been looking into others systems and expect to be with another company within a year. For a small clinic, this may work well for a provider. For a Group Practice that is expanding, it is lacking the support for the amount of issues they are working to fix.

Vantagens

Price. As a new practice, price was very influential in the decision to go with Kareo.

Our Success Coach was very helpful at first. Kareo appeared to have a high turnover initially which made it difficult during the first several months. However the Success Coaches were the highlight of Kareo's customer support.

Desvantagens

The fact of the matter is their customer support lacks the manpower to answer calls in a timely manner to be helpful. I have had staff/myself on hold for over 30 min waiting to get through to customer support on several occasions.
Just in the last couple weeks I opened a case file. Kareo says they will have someone call you within a certain time-frame. A week later I had my staff call to only find out that the case was closed out without anyone calling us and the problem still persisted.
We have issues with provider super billing that rearranges diagnosis codes from the provider view to the billing view. Provider lists diagnosis in a certain order and when billing receives it it is in a different order.

Resposta de Kareo

Hello Patrick, Thank you for sharing your candid feedback with us. We are committed to working with you on overcoming any obstacles you've experienced, and will have someone reach out to you directly to discuss your concerns more in depth.

Thank you again for your honest feedback, and we look forward to speaking to you soon,

Regards,
Kareo

Respondido em 23/04/2020
David B.
  • Setor: Consultório médico
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

4
Avaliado em 04/05/2021

Kareo Billing Review

Very satisfied

Vantagens

Very easy to use software. The installation and set up was seamless.

Desvantagens

A few glitches on the online payment platform. Patient are told to sign into the patient portal to see an itemized statement. That is not possible if only using the billing platform as a standalone module.

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