FreshBooks


Logotipo do FreshBooks

 

3210 avaliações (4,5/5)
 

FreshBooks takes billing out of your hands and puts it on autopilot. Set up automated invoicing, online payment options (ACH and Credit Card), and late payment reminders to get paid 2x faster. Next, boost team productivity with precise time tracking and collaborative project tools, so every minute, file, and conversation is tracked and logged.

FreshBooks is a web-based accounting solution that caters to small businesses. FreshBooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT).

Key features of FreshBooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.

Financial statuses can be viewed through profit and loss statements, tax summaries and expense reports. FreshBooks categorizes credit card transactions fees and provides a summary of all deposits on its dashboard. The system's time tracking module can extract unbilled project hours into invoices, record billable time and provide an analysis of time spent on projects.

FreshBooks can also be integrated with Paypal, MailChimp, Zenpayroll and Basecamp.

 

FreshBooks - Dashboard
 
  • FreshBooks - Dashboard
    Dashboard
  • FreshBooks - Invoices
    Invoices
  • FreshBooks - Client Profile
    Client Profile
  • FreshBooks - Reporting
    Reporting
  • FreshBooks - Projects
    Projects
  • FreshBooks -
Sistemas operacionais compatíveis:
Mac OS, Navegador web (independente o SO), Windows 8, Windows 10, Not Applicable

3210 avaliações do FreshBooks

 

Frank N. Especialidade: Produção audivisual Número de funcionários:  13-50 funcionários Número de funcionários:  13-50 funcionários

09/09/2019

09/09/2019

Fonte da avaliação: Capterra

I wish I could rate it higher than a 10

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Switching to it from one of those other software packages was one of the most liberating experiences of my career.

Vantagens

It was so easy to add and remove third party apps if and when they were needed.Plus, there were lots of options for third party apps that I could plug in or switch out as needed.

Desvantagens

It never once made me a cup of coffee. I know that sounds like a weird joke but that's pretty much the only thing that it couldn't do for me.

Andreas L. Especialidade: Telecomunicações Número de funcionários:  Profissional autônomo Número de funcionários:  Profissional autônomo

19/12/2019

19/12/2019

Fonte da avaliação: Capterra

Freshbooks - Still one of the best billing systems around

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Able to run and invoice quickly. Add the strong integration that it has with Freshdesk for ticketing and my time tracking - it has allowed me to better streamline my operations.

Vantagens

Tracking and customer portal that is fully labeled as your own... this is a feature most competitors do not have. Know when your customers have viewed your invoices and even printed them! Slick mobile app

Desvantagens

Pricing has gone up vis a vis other comparable competitors. Ticketing is very basic. One issue that could have been done better is that this is more of a quoting system and not proposal based. So making fancier proposals you are best off using another platform.

Todd E. Especialidade: Consultoria de gestão Número de funcionários:  Profissional autônomo Número de funcionários:  Profissional autônomo

23/04/2020

23/04/2020

Fonte da avaliação: Capterra

Great service

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Very enjoyable, easy to use. Right down to billing and recording payments from my phone.

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I have been working with FreshBooks for a couple of years now and recently tried one of their additional bookkeeping/reconciling services through Bench. I gave it 6 months and realized that I didn't have enough transactions to make the service feasible. [SENSITIVE CONTENT HIDDEN] was the person who assisted me in closing out that service and moving me back to the original Freshbooks plan. He did an excellent job of understanding my situation and ensuring that they had done everything possible to make things right. Along with the other live support I have used numerous times, the personal interactions with the team at Freshbooks has always been outstanding.

Desvantagens

I'd like to to see some of the reporting functions have more flexibility to show things that are important to me. Things that would allow me to do more budgeting and planning.

Craig F. Especialidade: Serviços e tecnologia da informação Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

30/09/2019

30/09/2019

Fonte da avaliação: Capterra

Good for time tracking and invoicing; barely functional for accounting

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The original version of FreshBooks, which we started using in 2014, was great for time tracking and invoicing. Unfortunately, they decided to build a completely new web application to add accounting features. We migrated to the new version about two years ago, and it did not go well. The new version didn't add many useful features, and the time tracking app got worse (see above). We decided to try the accounting feature this year (2019) because Xero started getting more expensive and lost its payroll feature. We have found the FreshBooks accounting features to be barely usable, and we're struggling to find an accountant that will support FreshBooks.

Vantagens

FreshBooks is good for freelancers or service-based small businesses that need to track time spend on client projects, and report the time on invoices. It's also good for tracking basic expenses, whether they are allocated to the business, or passed on to clients. The reporting features are also useful.

The payroll integration with Gusto is a simple and affordable way to run payroll for a small business.

Desvantagens

The mobile app for time tracking became so buggy that I had to stop using it; it would frequently lose track of the time if I paused the timer. They also added a "feature" that creates a new line item on the invoice every time you pause the timer, which really clutters up the invoice. I now use a separate tracking app and manually enter my time.

The accounting features are barely adequate, and the accounting functionality is more like a public beta than production software. There's a chart of accounts, bank reconciliation, and a general ledger. We use cash-basis accounting, so it works for us, but if you carry inventory, I don't think FreshBooks will support accrual accounting. The bank reconciliation was officially "beta" until very recently.

Admins aren't allowed to edit the chart of accounts, so you need to have an accountant or bookkeeper set it up. Unfortunately, most accountants I've talked to won't work with FreshBooks directly. Strangely, FreshBooks will help you find a bookkeeper who works with FreshBooks, but not an accountant.

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Resposta: FreshBooks 11/10/2019

Hey Craig, thank you for taking the time to share this detailed review of FreshBooks.

I'm sorry to hear that you've run into issues with our mobile app and the timer creating multiple timers (though that is by design). If you had specific suggestions or features that you'd like to see for the Accounting features or anything else in FreshBooks, our team would love to hear it! I have flagged your feedback to be heard by our Product Specialists directly, but if there's anything else our Support Team would be happy to capture that feedback. They can be reached at [email protected] or 1-866-303-6061 Monday through Friday, 8am-8pm EST. ^DM

Avaliador Verificado Especialidade: Publicidade e marketing Número de funcionários:  Profissional autônomo Número de funcionários:  Profissional autônomo

14/05/2020

14/05/2020

Fonte da avaliação: Capterra

Great alternative to Quickbooks.

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Great Canadian product, but the model doesn't work for everyone especially on tight finances or working on the side. Loved the look and feel of all the features. I would recommend it to anyone that could fit in the pricing model over quickbooks.

Vantagens

Super easy to track expenses and send invoices for freelance work. Good price for the value.

Desvantagens

I believe I switched because of the lack of GST/HST reporting and due to one-off consulting work, its was annoying to try to stay within the "billable client" restrictions. Quickbooks had promo and I switched.