Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions.
Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for urgency and can display relevant statistics or documents when performing searches. Users can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM.
Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.
Felipe S. Especialidade: Artigos de luxo e joias Número de funcionários: 2-10 funcionários
Oferecem um email de forma gratuita com excelentes recursos, já utilizo a mais de 2 anos...
Até o momento não tive nenhum problema com a ferramenta...
Samuel S. Especialidade: Automotivo Número de funcionários: 11-50 funcionários
Usamos a Zoho no controle de nossos e-mails na empresa faz mais de 8 anos, é um sistema que nunca nos deu problema nesse período
O único ponto a observar e´ a lingua do sistema, que poderia vir em português
André V. Especialidade: Fotografia Número de funcionários: 2-10 funcionários
A facilidade em ter criado meu e-mail personalizado com a marca da empresa
Alguns problemas em incorporar a certos tipos de sites
Tatiana D. Especialidade: Fotografia Número de funcionários: Profissional autônomo
Eu uso para responder e mandar emails para futuro clientes e clientes
E simples de usar e me atende bem nos seus recursos
E super simples e tranquilo não tenho contras
Shawn B. Especialidade: Serviços e tecnologia da informação Número de funcionários: 11-50 funcionários
Overall, I would strongly recommend ANY business to try it out. Check out the free version and you'll still get a lot of value out of it.
Their Paid versions are absolutely worth it.
We started off with a Free version and then graduated into 3 Pro Users and it was a great experience.
The Customer Support Team is EXCELLENT and they really spend the time with you to get you up and running and will offer other real-world examples. I feel they really want their product to work so they're dedicated in assisting even the novice amongst us.
This is a very low-cost CRM for Small Businesses that are interested in tying out to see if this can really work for them.
It beautifully and seamlessly integrates with Outlook and you can use ZohoCRM for most (if not all) your communications with clients and prospects.
The interface is easy to understand and you can get most things done intuitively.
Extracting out a list of all your prospects/customers into ONE Excel sheet became a painful experience because as simple as we assumed it to be it actually become fairly cumbersome. Maybe we didn't have the in-depth experience.