KEY2ACT
KEY2ACT is a hybrid construction and field service management solution that helps businesses in the construction industry to manage their business workflows and operations. It can be deployed in the cloud or on-premise.
Users can allocate employees, tools and equipment to jobs and manage sub-contractors. The solution also helps users to ensure timely payrolls, unions and compliance reporting. KEY2ACT also offers integrated estimating and financing functionalities that helps them manage data entry and risk of errors.
KEY2ACT's field service functions include work order and contract management, quoting and a mobile application for field resources, while the construction functions help companies manage jobs, projects, retention, forecasting and change orders. The asset tracking and equipment feature provides teams information on blueprints and data whenever needed.
Users can also generate reports to be provided to the customers that help them keep track of the performance of their maintenance plan. Support is offered via phone and email.
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Job status -
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Appointments -
Service manager
Supported Operating Systems(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8
8 Reviews of KEY2ACT
Kyle Kienzle from VSC Fire and Security Specialty: Construction Employees number: 1,001-5,000 Employees
1/23/2018
1/23/2018
Key2Act, formerly Wennsoft, has an ok GP based product but this is on their CRM product - which is not good
Ease of Use
Ease of Use
Functionality
Functionality
Value for Money
Value
Support
This unfortunately gave Dynamics CRM a bad name which is does not deserve. It truly comes down to the partner and this one and the solutions cannot be trusted.
Pros
Key2Act used to be a great standup firm that would stand behind it's product, provide solid solutions and be visionairy. When they transitioned to Key2Act and changed ownership, it changed the culture and product dramatically.
Cons
Since changing to Key2Act, we turned off the CRM based solution not only because they could not code or support it any longer but also, they completely lost interest. Gone are the phrases of being a partner and doing this together and only, how much is our budget to do anything. They have become very disappointed and from the others on the same product, have abandoned and removed it aswell.
Serge Simard from IMS - Identification Multi Solutions Specialty: Printing Employees number: 51-200 Employees
1/19/2018
1/19/2018
Great software for service management
Ease of Use
Ease of Use
Functionality
Functionality
Value for Money
Value
Support
Better management of our service department.
Pros
First and foremost, it is integrated with our Dynamics GP software which is a must for us. It also does very well all parts of service management : Service calls, Service contracts, ...
Cons
Some components (such as mobile workers) can become very expensive. With the Dynamics GP integration, it is a complex solution which takes knowledgeable people to deploy and maintain.
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