Zoiper


Logotipo do Zoiper

 

77 avaliações (4,5/5)
 
Zoiper is an on-premise and cloud-based softphone solution that caters to service providers, call centers, VoIP integrators, mobile operators and businesses that require softphones independent of their service provider. It aggregates contacts from various sources such as Outlook, Windows, Android, iOS and all incoming calls to create an address book. Text, voice and video communications are encrypted to prevent eavesdropping. Zoiper can be integrated with customer relationship management (CRM) solutions, Outlook and Thunderbird plugins. The system also incorporates number recognition. Users can combine Zoiper’s dialer with other VoIP service providers or they can have multiple providers for different destinations in order to get a price bargain for each region. Zoiper provides its own software development kit (SDK) for integrating its functionalities with any hardware or software. Other features include auto-answering, provisioning, call recording, jitter buffers, clock skew compensation and delay reduction. Support is provided via online forum and email.
 

Zoiper - Chat
 
  • Zoiper - Chat
    Chat
  • Zoiper - Custom branding
    Custom branding
  • Zoiper - File transfer
    File transfer
  • Zoiper - Video calling
    Video calling
  • Zoiper - Settings
    Settings
Sistemas operacionais compatíveis:
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Unix, Navegador web (independente o SO), Windows 2000, Windows 8, Windows 10

77 avaliações do Zoiper

 

Paul Z. Especialidade: Serviços e tecnologia da informação Número de funcionários:  Profissional autônomo Número de funcionários:  Profissional autônomo

26/07/2019

26/07/2019

Fonte da avaliação: Capterra

Zoiper - One of the best sip clients ever seen!

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Once moved to a SIP platform I found this software, really great, I can talk easily with the customer while you have an overview of other incoming calls and who is busy, really useful!

Vantagens

Zoiper is fast, has all the features you need in a small business, from picking up multiple calls, forwarding calls, making a conference call, to record a call if its needed and having a history of all your calls, to see if an customer was contacting you before, even after 2 years the client doesn't slow down.

Desvantagens

All the headsets work really well, but special features of headsets are not working, like the button to pickup a call or to hang-up ( Plantronics Voyager )

Akhilesh M. Especialidade: Telecomunicações Número de funcionários:  51-200 funcionários Número de funcionários:  51-200 funcionários

09/09/2020

09/09/2020

Fonte da avaliação: Capterra

Excellent product endpoint connectivity tests.

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Overall experience is good and as a free user it is the best product out there.

Vantagens

The best part of Zoiper is I am able to test out call connectivity for endpoint users without using any physical phone ( cumbersome task!). Zoiper has an easy way to test call connectivity and User interface is also quite helpful in understanding.

Desvantagens

They should improve deployment steps as it is not helpful in understanding. We had to take help of DevOps and technical team just for installing it.

Stefanos E. Especialidade: Software Número de funcionários:  Profissional autônomo Número de funcionários:  Profissional autônomo

20/01/2021

20/01/2021

Fonte da avaliação: Capterra

Zoiper review

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I have been using Zoiper as part of my day to day VoIP calls with an Asterisk PBX system.

Vantagens

Zoiper is a prominent VoIP client which is used as a softphone and can be integrated with various SIP-based PBX systems. It has a good sound quality and it is easy and intuitive to use and operate.

Desvantagens

There have been cases in which i had a one-way audio issue and other cases in which SIP registration would not work out of the box as additional ports needed to be open in the local network.

Daniel A. Especialidade: Serviços e tecnologia da informação Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

27/08/2018

27/08/2018

Fonte da avaliação: Capterra

Application of easy installation and management, to use VoIP telephony

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In the modern era, where all communications travel through the network, they allow us connectivity through voice, which use resources that are currently of first necessity for both commercial use and personal use.

It helps reduce equipment costs, since the software can be installed directly on the user's computer or on their smartphone.

Mobility and versatility to establish communications from any geographical location with access to the internet.

Compatibility with most operating systems, which means that costs are reduced by not having to change the infrastructure to operate, live simultaneously with other similar applications without conflict and you can set up accounts anywhere in the world.

Vantagens

It is a super agile softphone, easy to install and very easy to use. It fulfills the main objective of the application which is to provide an interface to use VoIP, in the comfort of the computer or on a smartphone.

It has high availability and compatibility with different operating systems and is adaptable to the needs of each user.

It does not require the implementation of a large infrastructure to be able to function and can be used both in the professional field and in the personal area.

Desvantagens

The free version has its limitations, but it complies with the minimum functions to be able to work. meets its objective and facilitates access to less experienced users.

Sometimes it has connection failures with the main server, which is quickly resolved.

Jonathan M. Especialidade: Serviços jurídicos Número de funcionários:  51-200 funcionários Número de funcionários:  51-200 funcionários

06/11/2020

06/11/2020

Fonte da avaliação: Capterra

Zoiper is a flexible and easy to use SoftPhone solution

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Zoiper has let us weather the lockdown with little to no hassle by being simple enough for anyone to use and flexible enough for employees to continue answering calls wherever they are.

Vantagens

Zoiper enables remote employees to maintain full connection with the VOIP system with just their home computer and a basic headset.

Desvantagens

Features like Conference Calling and Warm Transfers are locked behind a paywall, which is understandable but adds to the cost per user.