Tina H. Especialidade: Construção Número de funcionários: 2-10 funcionários
09/10/2018
09/10/2018
We are a home builder and we use this platform as our foundation with every client. We track the progress of construction from start to end along with all building documents, forms, pricing, quoting, plans, and more. We could not function the way we do without this software.
I love that there are already existing premade templates but that I can easily customize them. I love that I can engage with both my clients and vendors in this platform. It's a place that holds all of the information for each project in one place from contracts, to plans, to change orders, invoices, pdf's, and more.
There is so much in the program it can seem a little overwhelming at first, but once you get in there and realize how effective this can make you, your team, and your company, it is worth exploring and ensuring you use every aspect of the platform.
Sam G. Especialidade: Construção Número de funcionários: 2-10 funcionários
19/03/2020
19/03/2020
I've truly been impressed with CoConstruct's customer service, webinar, and coaching availability. They have trained their staff well and it shows - they are also staffed accordingly. The system is robust and is able to meet you where you are at - if your current system is advanced - this is a good product for you. If your current system is under-developed and needs some shoring up - this is a good product for you.
My coach, [SENSITIVE CONTENT HIDDEN] knows his stuff and has been extremely helpful through implementation and now operations and maintenance.
There are too many positive aspects to list - the way it has aided in our process management is priceless. From bidding to pre-construction and construction thru warranty, CoConstruct simplifies these processes and helps you ensure that each phase gets the attention it needs. Selections have been easier, sales have been smoother, and the communication aspect of the system is a game changer. It has helped maintain a consistent and detailed flow of communication with my customers, which is HUGE!
There are always features of a project management software that don't quite fit as precisely as you'd like into your current work-flow system. I treated this as an opportunity to reevaluate my process and if I could do things differently or better. There are few aspects of the software that I would say do not fit my company at this time. Implementation, as far as kicking it off to my suppliers and subcontractors, perhaps, has been the most challenging. However, it has not been a HUGE challenge - I've found that the majority of my subs and suppliers like the software and are looking forward to learning more about it.
Ed S. Especialidade: Construção Número de funcionários: 2-10 funcionários
05/02/2021
05/02/2021
We use this mainly for client communication, daily log and picture and document distribution.
The two features that I like the most are: The customer communication and the scheduling. Most of the other features are similar to similar products but these two features stand out!
I do not use all of the features on this platform but they are similar to other products in this category. The iPhone App could use a refresh at the time of this review.
Sean B. Especialidade: Construção Número de funcionários: 51-200 funcionários
26/05/2020
26/05/2020
Free Trial is a scam! They don't provide any real experience with use of the software. Sales Consultants tell you that the only way to see how the software works is to sign up to the so-called "Free" trial. Although we ask them to implement templates, spends tens of hours to trial the software. Once we decided not to use it due to its big flaws in scheduling, accounting and day to day operation, they confirmed its all good and the refund will be processed. Later on, when I went through our Credit Card statement, I realised they never refunded. When I contacted them, they said we had to go through three official implementation sessions. Why should we go through Online Implementation Sessions if after getting to the details, the sales consultants confirm that it won't do what we need it to do!? What a scam!
Some general functionalities were okay but you can never try the actual software without purchasing the trial, so it looks good on the surface only.
Major flaws in accounting, scheduling and day to day job management such a submitting variations via phone.
Resposta: CoConstruct 05/06/2020
Sean This is Donny Wyatt, Founder and CEO at CoConstruct, and I wanted to personally respond since we'd never want one of our customers to have what sounds like a bait-and-switch situation. I am having our team confirm that your refund was processed. If it wasn't for some reason, we'll make sure it is. Secondly, I want to clarify about the "free trial," since we have never offered a free trial in our 15-year history, nor used that "trial" language on our website. Some of our competitors do use that term (even though they don't actually offer free trials, either). So, I wanted to dispel concerns about our offer. However, you did sign up at a time when we offered a money back guarantee, which we'll absolutely make sure we fulfill. Finally, I hope we can reach out to get your concerns about the product itself. We don't try to be all things to all companies, but we can't improve if we don't ask. Thanks for posting, and I hope this addresses at least the most pressing of your concerns.
Russell M. Especialidade: Construção Número de funcionários: 11-50 funcionários
09/02/2021
09/02/2021
Overall pretty solid program. The Customer Service experience has assisted greatly in adapting to the program.
The estimating software is pretty great. The Bidding software is great, as long as people understand the basics of technology. Unfortunately the Construction field does not focus on technology.
1.) When printing off the budget page There is no real way to get an overview in a quick manner. We have to minimize each individual item.
2.) There is not a way to keep incoming invoices. We can send invoices, those invoices are tracked well.
3.) The Mobile app is severely lacking. The crew is primarily on the ground and trying to conduct a lot of business on-the-go. Proposals are not accessible on the mobile app.
4.) The template mark-ups are not transferred with the templates.