GreenRope is a customer relationship management (CRM) solution best suited for small business owners in all industries looking to consolidate their email marketing, social media, sales, event and project management into a single cloud-based platform.
The GreenRope interface shows all available features from a single screen. GreenRope has four core features: contact management, marketing, project management and calendaring. In addition to event and meeting management, GreenRope can assign tasks, track projects and store documents. The calendaring module offers both public and private calendars with automated reminders.
Communication tools include email campaigns, surveys and text message campaigns, as well as integrations with social media sites. GreenRope also provides a website building function and e-commerce features. Users can manage contacts, sales pipeline, basic accounting and more.
Pricing is per month, and support is offered via email and over the phone.
Mark M. Especialidade: Serviços ao consumidor
GreenRope helps me run my business from all aspects of Marketing and CRM
There are so many ways this software platform can help your business. It is a learning process on how to best get the most out of it. I love the broad set of features and the way so many things can be automated.
Specifically, the CRM component of this software platform is so robust and functional. We are able to use the CRM (which is the backbone of the platform) to do the normal CRM activity tracking AND so much more. The CRM uses a group set up process to keep your contacts organized. This structure enables a number of automated functions to be triggered by group as well as giving different levels of visibility to the group or contact. This functionality enables the building of community among group members or oversight and management of activities by group members.
The learning curve is overwhelming and the set up process does not really mitigate this. No offense to the GR Support team (they are fantastic), but when you start on-boarding - you do not know, what you do not know. So, getting started can be overwhelming. My suggestion to GR is to take the approach that they use for building automation and work with each business to develop a product functionality road-map to move the training from the most important functionality to the less important functions. The help videos and customer support are very good supplements to the on-boarding process.
Angela R. Especialidade: Saúde, bem-estar e condicionamento físico Número de funcionários: 2-10 funcionários
Excellent - and very surprised. I'm geuninely impressed. This is an unusual experience for me. ;-)
I keep finding more stuff that it can do. We invested in it for the CRM part. And then found that it provides a store, a learning platform for our online courses, excellent email marketing, calendar booking schedule. These are all things we're not having to pay someone else for, so instead of expecting a return on investment in the coming months - we've already got it from day 1.
It's a big powerful thing, and therefore it can be a BIT complicated - but there's plenty of support available, so it's really not an issue.
Resposta: GreenRope 03/09/2019
Thank you Angela for your great review! We value your feedback and appreciate you being a loyal GreenRope user! Please always know you can reach out to us if you ever have any questions or issues!
Avaliador Verificado Especialidade: Serviços de eventos Número de funcionários: 13-50 funcionários
Our problem before GreenRope is that we are a small business with high volume of records. Softwares that could handle our volume were not affordable or approachable for small business. GreenRope has been a great solution for us, and I am very impressed with their support.
- Contains everything we need in one software, whether email, database management, automation, sales management, etc.
- Great support and resources
- Database organization possibilities
- Easy visual interface for sales team
There are a few functionality efficiencies that they are still adding to the system. Example: cloning a contact record. But they are very responsive to suggestions and have developed many new features in the short time we have been a customer.
Derek P. Especialidade: Automotivo Número de funcionários: 13-50 funcionários
VERY POSITIVE. The best part about this is the support team behind the software. I am new to GR so it is so CLUTCH having a team to reach out to when I am stuck in the mud. They have each helped me at various stages in implementing marketing funnels for my client. They are very responsive and I can always count on them to help me get things to the finish line. You guys make me look good! Thank you very much for your help and support. You guys rock!
A ton, the organization of elements, I also like how user friendly it is to jump from section to section.
Nothing, I am new to GR so alot of my problems are more about me being new to it, than anything wrong with the software....
Resposta: GreenRope 11/11/2019
Hi Derek! Thank you so much for your review! We really appreciate your kind words. We enjoy working with you and look forward to helping you more with your projects!
Genna M. Especialidade: Seguros Número de funcionários: 1001-5000 funcionários
The experience of learning a new system is always beneficial in growing your skills. The analytics and dashboard reporting were also benefits for reviewing and improving campaigns.
Easy access to email templates and media library. Easy to upload new content. Easy to delete and move content within system. Easy to send test sends on emails. Support staff is friendly and they try to be helpful. Finally updated tool so you can search for items more easily, yay. They are regularly working to improve the product.
It's buggy and there are weird nuances to get used to within environments. Have to clear cache FREQUENTLY or issues occur. GR team does updates and doesn't notify their clients and sometimes this causes issues during important deadlines. Waiting for email test sends to hit inbox can be painful. No nesting folders for content available, so our list of emails and assets is LONG and not well organized. Can't upload a photo into the contact area- which is big issue for us in sending personalized emails on behalf of our HUGE sales staff with unique and varied information. The GR team hasn't been able to solve this for us and their workarounds don't really apply to our org.