Sobre o ProClass

ProClass is a cloud-based registration solution that helps in online registration, membership management and payment collection. It is suitable for designing learning programs and training business associations within nonprofits and charity foundations. It features class management, attendance tracking, event management, registration and batch payment processing. ProClass allows institutes to list class schedules online for students to register for available classes and training programs. Students can update personal contact information through the student portal. It also helps students to make online payments for the subscribed courses, purchase and renew memberships and view historical registrations for their account. ProClass's class management feature offers event scheduling where the attendees get information about the event, registration and payment processing. The institutes can also track the progress of attendees and award certificates to students. ProClass offers integrated fundraising and donation management features where users can receive online donations and send automated confirmation emails and other notifications to donors. Support is available to customers via phone and email.
ProClass Software - 1
ProClass Software - 2
ProClass Software - 3
ProClass Software - 1 - miniatura
ProClass Software - 2 - miniatura
ProClass Software - 3 - miniatura

Preço do ProClass

ProClass não possui uma versão gratuita.

Preço inicial:
Sem informação do fornecedor
Versão gratuita:
Não
Versão de teste gratuita:
N/D

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Avaliações do ProClass

Nota do recurso

Relação qualidade/preço
4
Funcionalidade
4
Praticidade
3,5
Suporte ao cliente
4,5
5 avaliações do 26 Ver todas as avaliações
Kia M.
  • Setor: Gestão da educação
  • Porte da empresa: 1001-5000 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação
Relação qualidade/preço
0
Recursos
4
Praticidade
4
Suporte ao cliente
5

5
Avaliado em 21/08/2019

ProClass is Pro!

Using ProClass allows me to streamline some the steps in clients booking corporate on-site training and accepting other forms of payment; besides checks.

Vantagens

The customer service is exceptional. I can call tech support, e-mail or chat on-line. They'll even set up customized webinars for staff learning to use Pro-Class. I did not expect to get such support or a quick response to even my basic questions and even more complex problems. I also like that our clients/students can sign up for classes on their own and make payments using a secure site.

Desvantagens

I wish the manual covered more material. But the manual leaves off, the customer service covers.

Deborah S.
  • Setor: Gestão da educação
  • Porte da empresa: 201-500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
4
Suporte ao cliente
5

5
Avaliado em 22/04/2021

ProClass Saved Us Volunteer Time

The training and support from ProClass were/are excellent. They were patient in helping us to understand how to set up the software for our needs. We appreciate the updates and new features. Everyone here is so pleased that we made the switch.

Vantagens

Flexibility: The ability to configure this software to meet our needs, to change the terms used and the thoughtful design has been very helpful to us.
Attendance: the front-end attendance function has saved us countless volunteer hours with our instructor teams.
Query ability: we can pull from the database to answer so many user/management questions.

Desvantagens

The back end is a bit intimidating to learn how to use, although the new version promises an easier user interface. We had big efforts getting our users trained, but now our users really enjoy ProClass.

Resposta de ProClass

Thank you for the kind review. We appreciate your feedback and will continue to work to improve ProClass going forward.

Respondido em 28/04/2021
Avaliador Verificado
  • Setor: E-Learning
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
3
Recursos
4
Praticidade
1
Suporte ao cliente
2

3
Avaliado em 07/04/2021

Was for me. Not for me.

Started off decently, ended almost hostile. Was glad to find a suitable replacement with 6crickets.

Vantagens

The database ProClass is built upon is very robust. You can manipulate the data in lots of ways, pull reports and ultimately download all your contacts. The ability to email your entire database was invaluable and that feature alone almost kept me with them.

Desvantagens

Customer support was mediocre. Training was a beast and took TONS of time to learn. The rosters were garbage and essentially useless. The cost was at the whim of whatever the owner felt like. So every year the rate increases were always an unpleasant surprise.

Resposta de ProClass

Thank you for your review of ProClass.

We appreciate your positive comments about our powerful database and reporting features.

We are pleased that our email and marketing features helped you increase your business and that they were invaluable to you.

As we have had only 1 client ever discontinue ProClass to utilize 6crickets we are aware of your account.

We are confused by your comments regarding support as these were not brought up during your time with us and our attempts to schedule system reviews with you were ignored.

We also regret that the pricing discounts that we provided initially based upon incorrect information provided by your owner could not be maintained given the exponential growth you achieved through the use of ProClass over the 5 years you continued to use us.

We hope that your current solution is working well for you. It is always our desire that each client, current or former, is using the solution that best fits their individual needs.

Respondido em 20/04/2021
Peter S.
  • Setor: Ensino fundamental e médio
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
3
Recursos
4
Praticidade
3
Suporte ao cliente
2

4
Avaliado em 21/08/2018

ProClass for a Lifelong Learning organization

We've invested considerable time and effort in using ProClass because it does what we were looking for, so we're likely to stay with it although we've looked into some alternatives. More responsiveness would be of help - there's too wide a range between good quick answers and ones that are slow or never come. It's hard to tell if communication between Support and Development is lacking but some of our requests seem to get lost or mistranslated at times.

Vantagens

We needed a system that would handle online registration for a set of courses each semester, with online payment by credit card. Overall it does that quite well. Ease of use is important for our clientele of senior students; it's good but not quite as user-friendly as it could be. Besides the reports that are available to us, it's very helpful to be able to access and download course and student information for further analysis. The feedback from Support about potential registration problems also helps us resolve these problems.

Desvantagens

For us at the administrative end the system is often quirky and not so easy to use. I personally have had to become the organization's expert to help others through it. In an older version we found that people were occasionally charged for a course even though it was already filled. It took us considerable effort to convince ProClass of the problem. The fix was to give people 30 minutes to complete registration; that gave us a new difficulty: because of this "hold" a seat in a popular course, that course could be filled in less than a minute. That's generated lots of complaints by the users. In addition, the flood of registrations at the start means that registration is effectively done in 18 minutes. Our request to give us control of this parameter has fallen on deaf ears, even though this would not be hard to implement. Other requests for improvements that would be helpful for the product have received minimal attention. Another difficulty that we had to discover for ourselves had to do with different accounts using the same email address - "Forgot password" does not work properly. We had to tell people to use different email addresses if they ran into this.

Elaine C.
  • Setor: Artes e artesanato
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
0
Recursos
5
Praticidade
4
Suporte ao cliente
5

4
Avaliado em 04/11/2020

Lots of functions

Vantagens

My favorite thing is how many functions this software has. From handling tuition online, to printing out rosters and availability, there’s a function for every aspect of my career so I don’t need to be using multiple softwares in order to run the business.

Desvantagens

My least favorite part about this software is it’s UI/UX. There’s a lot of clicking involved just to do simple things and there are certain bugs that haven’t been fixed that make it a bit difficult to use it seamlessly such as not being able to go back to the main account after sending an email and tuition being off just one cent.

Resposta de ProClass

Thank you for the comments Elaine. The bug with the 1 cent in certain split tuition charges was corrected several versions ago so if you are still seeing this please contact support so that they can address any accounts where this may have occurred.

Regarding the UI/ UX your comments are appreciated and we have been working hard to eliminated additional clicks and make the UI as easy to use as possible. By using the return icon in the top menu after sending an email you can return directly to the account or prior screen in a single click.

If you need assistance on anything or are interested in any of the recent updates please contact us so that we can schedule a site review with you to go over ways to improve your experience.

Respondido em 06/11/2020

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