ShopKeep is an iPad and Android POS system for retail businesses, restaurants, bars, franchises and quick-serve businesses. The POS software offers a touch screen interface, when used on an iPad or Android tablet device, which allows users to add and remove orders from wish lists. Users can also scan barcodes using barcode scanner hardware in order to add items to the shopping cart and facilitate inventory management. Other inventory management and inventory tracking tools within the POS software include SKU management, re-order management, and the ability to add a new inventory item manually.
ShopKeep POS software offers a built-in register to keep track of checks and payments. Users can maintain multiple payment registers and split, merge or transfer payments between different accounts. Businesses can accept all payment types including cash, credit card, gift cards, and more using the point of sale system and payment processing can be carried out online or offline. Other POS features include cash drawer management, pricing at the time of purchase, and connection with POS hardware such as a receipt printer or card reader.
ShopKeep also offers employee management tools including the ability to track employee working hours, calculate payroll and clock in and out. ShopKeep integrates with multiple marketing tools and lets users create reports and analyze business data to find trends.
Angie F. Especialidade: Varejistas Número de funcionários: 2-10 funcionários
Anytime I have had any issue or problem, customer service has been the best in helping me work threw it (computer illiterate remember) plus they always have options for me to make changes that potentially make it easier on my end, or sometimes even cheaper.
I like the fact that it is a lot more detailed in the inventory set up because it allows you to actually separate you retail store into sections where square did not allowing check out to be easier and faster if you are having issues with or do not use UPC/SCU coding. I also like the fact that you can enter your inventory purchases which automatically adds it to your inventory counts and then you can enter your payout/paying for such accounts
The inventory entry durning initial setup. Because I am computer illiterate, I am still struggling to get it set up correctly and you do not have the option to go in and erase everything to start over.
Denise K. Especialidade: Varejistas Número de funcionários: 11-50 funcionários
I went from a complex system that I purchased for over $100,000 to ShopKeep. What a joy to have a system that is so easy to use and not time consuming to do the task at hand. Yet it provides so much information to know exactly where your company stands. Love everything about ShopKeep.
My favorite thing about ShopKeep is That it can give you so much information about your numbers yet it is so easy to operate.
I know this sounds crazy but I really don't have any negatives with this system.
Jamie S. Especialidade: Varejistas Número de funcionários: 11-50 funcionários
ShopKeep has been a great experience and a huge asset for my store. It integrates easily even for new store owners and is reliable and easy to learn.
What I like most is that ShopKeep shows me what's trending in my store and my best sellers. This makes it really easy to know what I should reorder and what items I should mark down. The interface is also really easy for my staff to use whether it's updating our inventory or completing transactions.
There isn't much I can think of that I don't like, except I wish the inventory shows the date when we put an item into our inventory for the first time, so we can easily identify what the oldest items in our inventory are.
Kevin S. Especialidade: Impressão Número de funcionários: 2-10 funcionários
We learned to be very careful, software isn't perfect and Shopkeep fail miserably.
Calculated sales tax correctly until latest update.
Price just changed to $69 a month which is a scam to charge for crazy sales tax errors
DO NOT USE SHOPKEEP
They have a new update to the sales tax calculations. We are a print shop and sell
.10 copies and .05 cents special paper. I rang up 500 color copies @.20 total is $100
State sales tax is 8.25%
Most people could add the sales tax in their head for this amount.....Total should be $108.25
Well guess what good ol Shopkeep says on the iPad???
How can you charge a customer $110 on a $100 taxable sale at 8.25?
That is illegal to over charge a customer on sales tax.
Shopkeeps response is the engineers set up the sales tax to calc on each line item. So that means .02 cents tax which is rounded up. 500 x .02 is $10. Because Shopkeep fails to program the software better I just overcharged customer $1.75
Shopkeep has the worst customer service. They have no management and when I called to ask how to fix sales tax, they sent me to someone named Craig to cancel service. 3 days after cancelling service they will lock you out of the back office.
Shopkeep is the biggest scam to the customer ever. I set up Square account and it adds sales tax perfectly. If Shopkeep can't figure out how to calculate sales tax - why would any business use them?
I suggest every business should ring up a bunch of sample orders and watch the sales tax go wildly off.
The poor CEO of Shopkeep is going to get canned fast if he allows sales tax errors system wide.
Fix your sales tax Shopkeep!
Resposta: ShopKeep 02/06/2017
I'm on the Product team at ShopKeep and saw your feedback related to how we calculate tax. I wanted to provide a response so that you understood our stance and why this an improvement.
We've progressed from calculating tax on the subtotal to the more modern per-unit tax calculation which provides better accuracy. This is the recommendation of the Streamlined Sales Tax (SST) governing board's recommendation, which is the body that assists states to administer a simpler and more uniform sales and use tax system. The SST also states that both methods of tax accounting are acceptable, even though per-unit is preferred, as long as practiced consistently.
I hope that helps. We very much appreciate the feedback.
Joseph I. Especialidade: Saúde, bem-estar e condicionamento físico Número de funcionários: 2-10 funcionários
Makes the business run quite smoothly. I thoroughly enjoy using this product.
This software was very easy to set up, update and use. It continues to evolve to make operations glitch free. No manual is required.
I do not have any negative comments about this software. I was surprised that I could set it up with little or no instructions.