HireCentric is cloud-based recruitment management software for small and midsize businesses that offers applicant tracking, external job board posting, requisition management, reference checking tools and employee assessments within a suite.
HireCentric features applicant tracking which enables users to post job vacancies on social media and job portals. With the help of scoring and disqualification filters on screening questions, recruiters can filter out applications based on job-related questions.
HireCentic also features embedded employee behavioral assessments and integrations with cognitive tests, job skill tests and other assessments. HireCentric can send automated emails to references, as well as launch background check requests to applicants via a bi-directional integration with a trusted provider.
HireCentric also integrates with ExactHire’s onboarding software, OnboardCentric, which allows users to manage documentation for new hires and supports e-signatures. HireCentric users can prompt OnboardCentric users to complete an employee’s profile that has been partially auto-populated using data from HireCentric.
Having used ExactHire now for nearly four years, I can barely fathom how things worked in *the old days. We have adapted the platform to fit our recruiting department needs and have had sensational results. The ability to easily track multiple job postings, as well as each candidates' progress through the process - without a single email, notepad, or Post It Note - is phenomenal. We currently have 30 positions posted across the U.S., for which there are 8 recruiters on my team. The ease of organization of data is invaluable. Having our own proprietary, personally-branded career center where applicants come to review the post and apply, has increased our value proposition exponentially. The ability to communicate with applicants via email, right from within the system, saves us an incredible amount of time due to the flexibility and automation components. Above all else, the Customer Support team is by far the best in the software support business. Customer reps are highly responsive (as in, within minutes) to every support request. Rep has taken the time to coach me on key features as well provided insight on the tricky in's and out's of compliant job applications. Rep and I have such a great rapport its like working with a friend. For the price point, it is an incredible value, and it has changed the landscape of what I do on a daily basis. We could not do what we do, without ExactHire.
It is hard to find a con, honestly. I would have to go out on a limb and say that creating a custom report is probably where I struggle the most - but there are so many pre-populated report templates that this isn't a major issue. It will take a few attempts to understand/master the formatting of a job post (HTML is running in the background), but once we crossed this hurdle we now have GREAT looking job posts every time.
Response: ExactHire 26/02/2018
Marla, so glad to see that you're having such a positive experience with HireCentric applicant tracking software! Thank you for taking time to share all the highlights of what you appreciate about our software. Additionally, if you ever need a custom report refresher from our support team to better understand how to use the Report Builder tool, then please don't hesitate to contact us at [email protected] Thanks!
Debbie C. Especialidade: Consultoria de gestão Número de funcionários: 51-200 funcionários
HireCentric /Exact Hire has proven to be a valuable resource that has streamlined our candidate and On-Boarding process. The implementation took some time but after all the bugs were worked out, the system ran seamlessly. This is very important because our organization is process driven. This means that we align our processes to reduce touch labor, which results in more Return on Investment (ROI). We have tried previous HR solutions in the past but none has produced the results obtained from using HireCentric/Exact Hire.
The service provided to us was top notch. I highly recommend this product to companies who want to align their business processes with a time efficient tool. The time spent learning about this product along with the initial implementation is well spent.
The process works seamlessly from the candidate thru employee integration.
The configuration during the implementation process proved hard and time consuming However, after the initial debugging to align our processes with theirs, it proved useful. The product is a bit expensive, especially when each module is handled through different companies. Having to use a separate login for each component seemed a bit inconvenient. Hopefully, new upgrades to the system will eliminate this problem.
We did not use the timekeeping or ACA modules. This was due to extra cost along with using our own internal resources.
Response: ExactHire 01/11/2016
Debbie, we're so glad that the time you invested in the implementation process was so well spent! Your implementation did take a bit longer than an ATS-only client since you implemented both HireCentric ATS as well as our ExactHire onboarding software platform. Especially in that type of scenario, we do take a little more time in the implementation process to try to get things done as completely and accurately as possible. This tends to cut down on unnecessary adjustments going forward. Also, in regards to your comment about having to use separate logins, please note that single sign-on for our ATS and onboarding platforms is coming very shortly! NOTE: the timekeeping and ACA modules are not a part of our ExactHire platforms, but rather are available via an integration we have with an HRIS.
Kelsey P. Especialidade: Varejistas Número de funcionários: 501-1000 funcionários
As a company that has over 50 retail locations, HireCentric offers the ease of multiple Manager accounts to track applications. Visually the site is very user friendly and does not complicate the process. Mass emails, unlimited postings, and unlimited user accounts are my favorite features. Also, the one on one customer support we receive is timely and tailored exactly to our needs, we talk to the same Rep every time! We have seen an increase in our Indeed applications which has helped us get connected with some of our best candidates. We are very happy with HireCentric!
-Connected to Indeed
-One on one customer service with the same Rep
-Customization of applications per posting
-Refreshing the postings weekly to keep fresh
Great for multi unit companies!
Response: ExactHire 01/11/2016
Kelsey, thanks for your detailed comments--much appreciated! We're glad that your organization, with many locations, is able to take full advantage of HireCentric's unlimited user seats and job postings. We're happy that our close-knit, U.S.-based Client Services team can deliver a highly personal service experience to you, too. Regarding your comment about refreshing job postings on a weekly basis (rather than monthly), we intentionally do monthly because of past experience with the quality assurance teams of free 3rd party job boards blacklisting employers that tried to "game" the system by re-pushing jobs too frequently in order to get a more recent job start date listed. Therefore, our monthly push frequency is a protective measure for our clients to ensure that they continue to take advantage of being included in free job listings offered by third party job boards. If you have any other questions about this, please don't hesitate to contact our Client Services team.
Jamie S. Especialidade: Bibliotecas Número de funcionários: 51-200 funcionários
By taking a layer out of the process by removing the middle person from printing and forwarding all the applications to each manager we have a faster and easier application review now.
I love the ease of posting new available positions. We use a template for the basic position and then add the location to the posting. We are able to customize the applications with particular questions for the applicant based on that particular job and can send the applications among different managers that may be involved in the hiring process. I also like that we can see each position an applicant has applied for an read what notes that hiring manager left.
The reporting can sometimes be a challenge to get exactly what I am looking for but most of the time I get what I need from it.
Response: ExactHire 23/02/2018
Jamie, we appreciate the level of detail you shared about what you enjoy about HireCentric ATS, and we're so glad that it has made your applicant screening process easy! If our Client Services team can help you develop any specific reports you are needing, please don't hesitate to contact us at [email protected] We're always happy to show clients how best to use the available Report Builder tool to build and save their own custom report links for on-demand future use.
Easy to use, simple format, good tracking of the traffic to site. I am able to quickly teach new users on the key elements of the software.
Not able to post in multiple cities from one job listing. Would like more control to alter the appearance of the page, versus needing to contact support.
Response: ExactHire 23/02/2018
Michael, we appreciate your review response for HireCentric ATS, and are glad that you find the system easy to use and effective. As you may already know, we do occasionally run into requests for the ability to assign a single job listing to multiple cities; however, in order to maintain our integrations with certain 3rd party job boards (and their requirements for a single city location per job), we have maintained our requirement for one location per job listing, as well. Please keep the ideas coming though, as our product development road map is heavily influenced by customer suggestions.