We wrote our own website prior to using 3dcart and when tablets & smart phones started to be a big chunk of the search & buying we had to do something. 3dcart's system is so much easier that writing code. You can have a product added within just a few minutes. The cost saving in time pays for it's self over and over again. Plus now it automatically adjusts for every size screen and type of device like the smart phones ect.
The program has just about everything we need and other stuff to grow into. The support people are great, they help us when needed and normally solve my issues and questions in a few hours or less.
They have changed over to a new platform last year but most of the knowledge base questions and answers are for the old platform. So the directions are misleading because stuff has moved around to different places on the site. They still allow use of the old platform and really should force customer's to use the new version and update the knowledgebase.
Make sure you are able to enter key words and meta tags on individual products if you look at other vendors. This is important for being found on search engines and 3dcart offers this. I made the mistake of going with another vendor first that did not offer this and had to redo my entire site.
Avaliador Verificado Especialidade: Saúde, bem-estar e condicionamento físico Número de funcionários: 2-10 funcionários
3dCart allowed our direct sale business to become an online business, with bells and whistles we thought would only be possible at a much higher monthly cost. We were able to develop a multi-state following, and offer incentives and loyalty programs, all for a very affordable monthly price. The headaches were minor in comparison to what 3dCart has done for us!
For a small, growing business with an ever-expanding product base, 3dCart meets the need for scalability, ease of adding product details, behind the scenes product management and point of sale tracking, giving a really good all-in-one place to track and grow without the heavy investment of some other popular solutions.
The printed reports are good, comprehensive, and useful; the ability to integrate them easily with other software is somewhat lacking; it can be done, but with some of the accounting software we tried, it was a difficult porting process. Customer service was as helpful as they could be, but many of our shortcomings became wish list suggestions for their developers.
Joel S. Especialidade: Publicidade e marketing Número de funcionários: 11-50 funcionários
It was great for the time we had it. But, too much moving around with the interface and lots of coding to get things in the right layout. As powerful as it may be, we had to switch to something simpler.
It's a good e-commerce shopping cart for a majority of online sales. Offering a comprehensive e-commerce solution. It has retail multi-channel and marketing capabilities as well, an advanced customizable platform.
For the most part, would require someone who knows some html. In other words, not for basic users. And it offers limited themes. Most useful for doing things from scratch.
Jim P. Especialidade: Ócio, viagens e turismo Número de funcionários: 2-10 funcionários
We have been able to offer financed products through 3D Cart and Klarna which has helped our on-line sales. It appears that 3D cart has a ways to go to make their web services seamless for less than IT Manager level users.
Initially because it allowed us to utilize Klarna. As we converted from ARI, I found that the site was much easier to navigate and manage than ARI.
Sizing of the photos. Some of the pages require a specific size of photo which isn't readily available. I haven't identified the path to convert what I want to what will fit, so my photos aren't consistent and frankly look amateur. When asked, the 3D staff said that they don't have a solution for this.
Katie P. Especialidade: Artes e artesanato Número de funcionários: Profissional autônomo
Allows me to offer a large number a variations for my products
Free shipping for specific items only
Integration with Canada Post
Huge database with How To info
Helpful customer service, quick to phone and the chat feature is handy
Occasional glitches where buttons won't work or tricky to find some menu options
templates are not very customizable unless you have strong coding skills