Cvent Event Management


Logotipo do Cvent Event Management

 

636 avaliações (4,5/5)
 
Cvent Event Management is a cloud-based solution that helps midsize organizations and enterprises with venue sourcing, online event registration, budget management and payment processing. The solution enables event planners to track the attendance of multiple events and capture relevant data. Cvent Event Management enables event managers to create event calendars where attendees can view upcoming events as well as sync them with their calendars. The solution provides budget management capabilities that track funds across multiple events, calculate each meeting spend and overall variable costs. Cvent Event Management has a reporting feature, which offers built-in reports and also allows users to create customized reports. The data from all reports can also be exported. Other features offered by the tool include custom event websites, contact management, mobile websites and social sharing. Cvent offers integration with other third-party applications, which include Salesforce, Concur, Marketo and Eloqua.
 

Cvent Event Management - Budget summary
 
  • Cvent Event Management - Budget summary
    Budget summary
Sistemas operacionais compatíveis:
Navegador web (independente o SO)

636 avaliações do Cvent Event Management

 

Lori w. H. Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

30/05/2018

30/05/2018

Fonte da avaliação: Capterra

Cvent gets the registration job done and is user friendly.

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I like that I can send invites to all my attendees at once, but can divide them into different registration paths depending on what info needs to be provided to a particular group. I do have some challenges occasionally trying to figure out how to make something work while building a website, which is the reason for the 4 stars for the Ease of Use

Desvantagens

Customer service. When I call the help line it sometimes takes several times to explain what issue I'm having because the rep doesn't seem to understand what I'm trying to do. I think that these are new representatives and aren't as experienced. Also when I use the chat box I'm not always sure someone is still there because of the delay in their responding to questions.

Avaliador Verificado Especialidade: Gestão de organizações sem fins lucrativos Número de funcionários:  201-500 funcionários Número de funcionários:  201-500 funcionários

14/06/2019

14/06/2019

Fonte da avaliação: Capterra

Great Tool for Event builders and planners!

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1. Resolve potential last minute issues that may arise onsite
2. Staff has been very productive and prepared to manage attendees
3. Provide enough metrics for admins
4. Easy to adopt by non-technical users

Vantagens

1. Interactive Features with Crowdcompass that customize the user experiences and engagement in an effective way.
It has really helped us with onsite preparedness.
2. Cloning events or creating templates to re-use and make adjustments that saves time
3. CRM integration options have allowed us to have 360 degree customer view across CRM and Cvent.
We have also used SSO to link our existing users account at registration websites.
4. Flex events
5. Ability to integrate with supplier network and survey tools

Desvantagens

1.Ways to manage field permissions for users/roles (edit/delete/update)
2.Enforce field validations on account/organization level so that we can maintain data integrity and event planners cannot customize anything and everything at event level
3. 2 way sync through standard integration is not dynamic for custom fields
4. If salesforce has person account enabled, not business account, cvent has no way to accommodate that on contact level during integration.
5. API limit of 10000 is very less for large events

Julie D. Especialidade: Publicidade e marketing Número de funcionários:  501-1000 funcionários Número de funcionários:  501-1000 funcionários

09/12/2020

09/12/2020

Fonte da avaliação: Capterra

Cvent Event Management Review

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Vantagens

This software can be used for in person or virtual events. Has the ability to deploy simple, one day webinars or handle the logistics of more complicated, multi-day events. Customer service is outstanding and the ability to customize different user experiences is appreciated.

Desvantagens

Sometimes this system is "too complicated" for simple events. Can be tedious and there is a lot of room for error because the system is so complicated and robust. Features often change so it's hard to keep up with changes and best practices.

Beth C. Especialidade: Gestão de organizações sem fins lucrativos Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

29/01/2020

29/01/2020

Fonte da avaliação: Capterra

Complicated System with Missing Functionality

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Overall, I have been very disappointed in the service. Not easy to learn and Cvent should not have released a new version with very basic and essential capabilities missing.

Vantagens

Cvent is nice in that it has thought of many of the different scenarios planners need to communicate, offer registration for and track for each event. The integrated credit card processing makes handling the financial aspect of meetings much easier.

Desvantagens

This software is extremely difficult to learn and use. Cvent is also switching from a legacy system to a new one. If you use the legacy system, not only are you wasting your time learning a system that will be eliminated, but your events will disappear after the change as they can't be transferred. Yet the new system is missing very essential functionality making its use very limited. None of this was clearly communicated during the sales process. The app feature is very overpriced and extremely limited in its capabilities. Also, the system is not a full life-cycle system. There are no features to help centralize the actual planning of the event - it does have RFP and budgeting features, as well as registration, but completely ignores room set, a/v programming, etc. Doesn't eliminate having other documents and spreadsheets outside of the system for organizing events. So, I would not consider it an "event management" system.

Avaliador Verificado Especialidade: Gestão da educação Número de funcionários:  5001-10 000 funcionários Número de funcionários:  5001-10 000 funcionários

10/11/2020

10/11/2020

Fonte da avaliação: Capterra

expensive, but premium

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I have found registration and asset management to be so seamless and transformative that even the flaws mentioned above are manageable.

Vantagens

this is a premium event platform. It is expensive and there are tons of features. Customer service is unrivaled. We use this for invitee management, registration, and custom emailing. I find the integrations with other platforms to be robust and integrative.

Desvantagens

integration is difficult when doing it backwards. That is to say that we use Salesforce to as a the primary record management system so getting data to flow between has been a challenge. the developers prefer you use Cvent first and flow back to Salesforce but we don't and despite their assurance that this would not be a problem, it has been ever since we began using this.