Sobre o MEX Maintenance

The MEX Maintenance Software is a CMMS solution designed to increase productivity, reduce downtime and keep everyone in the loop. MEX is completely web-based and works on all devices from phones to computers and even tablets, ensuring the system is accessible from anywhere and at any time. You can deploy MEX either internally on a local server or as a hosted solution of the MEX cloud. MEX is used across all areas of maintenance from reporting, to raising work orders, managing invoices, tracking depreciation, the list goes on. The system is fully customizable and empowers maintenance managers to make more informed decisions and know what needs maintenance, when and what specific job is required. The customizable Reporting and KPI Dashboard feature helps businesses to gain visibility of business indicators in real-time. Supported by a grounded team that provides its own support and its own agile software development, gives technicians the ability to implement fixes instantaneously to the system. MEX is a simple product to implement and has a low training overhead. Companies can have the system installed, key staff trained and the system setup in a very short timeframe.
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Preço do MEX Maintenance

MEX Maintenance não possui uma versão gratuita, mas oferece versão de teste grátis. Versão paga do MEX Maintenance a partir de 2390,00 US$/uma vez.

Preço inicial:
2390,00 US$/uma vez
Versão gratuita:
Não
Versão de teste gratuita:
Sim

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Avaliações do MEX Maintenance

Nota do recurso

Relação qualidade/preço
4,5
Funcionalidade
4
Praticidade
4,5
Suporte ao cliente
4,5
5 avaliações do 57 Ver todas as avaliações
Philip M.
  • Setor: Alimentação e bebidas
  • Porte da empresa: 1001-5000 funcionários
  • Usado Diariamente em Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 13/03/2019

MEX Maintenance Review

MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time.

Vantagens

MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades),
Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files,

Desvantagens

Mex today requires further development by giving you the ability to import rosters into your schedule which will give you better planning functionality

Resposta de MEX

Hi Philip,
Thank you for leaving such a wonderful review. We take pride in customer satisfaction and are committed to delivering a useful and easy to use system. It's customers like you that make our job wonderful! Thanks, once again, for your kind words.

Respondido em 18/03/2019
John F.
  • Setor: Fabricação de alimentos
  • Porte da empresa: 501-1000 funcionários
  • Usado Diariamente em Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
5
Suporte ao cliente
5

4
Avaliado em 02/06/2019

MEX = KISS Value for money.

This software is ideal for small to midsize business.
The ease of use is that actual day to day users will love it.
Value for money.

Vantagens

Extremely easy to use..Everything flows nicely, and easy to find
Does the basics well.. WO-PO connection parts booking etc easy.
WO PO process easy and well thought out.
The PM is part is simple and easy to use.
Parts easy to book to WO/PO or raising thru PMs.
Ops(Online Request) works well..
MEX app works well..
Stores module well thought out-easy to use..
Support is excellent.
Buying the software is extremely cheap, and is value for money.
Searching for anything within the system easy.
Easy to customize the interface with no programming skills.
Because the accounts side of things is basic it is actually easy to understand.
Asset tree structure easy to use, and simple to walk thru assets details.
Printing attaching documents simple.
Screens are quick to load (optimize with profiles and ranges).

Desvantagens

Financial side is a bit basic, will be limiting for large companies.
Scheduler system not the best.
Even thou pages are infinitely customizable for users there is a compromise with the screen tlagging ages to load/freezing..
The odd annoying bug.
Tailored to fleet/mining..
Wire frame reports a bit on the basic side.
MEX app only IOS.

Resposta de MEX

Hi John,
Thank you so much for your glowing review! We appreciate your honest feedback and its really great to hear that you have found MEX extremely easy to use and value for money. A main goal of ours is to make the system easy to use so that our users can actually use the system. It looks like we have reached that goal with you. Thanks again for your high recommendation of MEX!

Respondido em 17/07/2019
Narelle R.
  • Setor: Vinhos e licores
  • Porte da empresa: 201-500 funcionários
  • Usado Diariamente em Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
4
Praticidade
4
Suporte ao cliente
5

4
Avaliado em 01/06/2021

Easy to use & friendly helpful service

Keeping it as a one stop shop for all our Asset documentation, reports & setting up a catalogue to ensure parts are kept as required & there when needed. Allowing the history of the Maintenance department to be kept accurate & up to date.

Vantagens

Still getting to know what it can do but am finding new ways everyday to streamline processes & keep accurate records

Desvantagens

Having to customise things that should come with it - like closing work orders you have to manually enter the date closed instead of it automatically entering from trades tab last dated & timed entry.

Resposta de MEX

Hi Narelle,

Thank you for taking the time to write about your MEX experience. It is great that you find the system easy to use and are finding new ways to streamline your processes. Thanks also for your comment regarding customisations, we will be in touch shortly to discuss this further.

Kind Regards,
The MEX Team

Respondido em 04/06/2021
Paul M.
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente em Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
3
Recursos
5
Praticidade
5
Suporte ao cliente
5

3
Avaliado em 16/10/2019

MEX at Golden Bay Cement

MEX are quick to offer solutions, but do not always listen to the Customer. Time will resolve that as the relationship between the new Maintenance Manager and MEX evolves.
Integration has proven difficult and there are still issues to be dealt with. GBC is actively working on a plan to address issues and tighten up the integration performance.
There is great scope for improvement at GBC, and there is a plan to address that. There is a lack of both ownership and understanding below the Maintenance Manager, a legacy of the previous Maintenance Manager. Again, GBC is working to address that.

Vantagens

The software is simple in nature. This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable. Support is top notch, and very responsive.

Desvantagens

GBC did not make a great job of establishing their deliverables for the software. As a result, the product has been slow to deliver a lot of the benefits which are clearly there for the taking. A change of Maintenance Manager so soon after go-Live did not help GBC in achieving its goals either, but that is being addressed by the new Maintenance Manager.

Resposta de MEX

Hi Paul,
Thanks for taking the time to leave a review of MEX, it is wonderful to hear about your experience with the system. Making a simple yet effective system is one of our main priorities so we are really glad to hear we have achieved this goal with you. We would like to hear more on your issues with the integration, so someone will be in touch shortly. Thanks again for the feedback!

Respondido em 20/10/2019
Daniel B.
  • Setor: Alimentação e bebidas
  • Porte da empresa: 5001-10 000 funcionários
  • Usado Semanal em Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
4
Suporte ao cliente
5

4
Avaliado em 31/03/2021

MEX Review

Overall we have found MEX easy to use and customisable to meet our needs.

Vantagens

MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive. This means we can adjust the system to meet our processes, not the other way around.

Desvantagens

MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.

Resposta de MEX

Hi Daniel,

Thank you for your great review - we really appreciate it! We are super pleased to hear that you find the customisation features beneficial and that MEX is so easy to use. Also thank you for your constructive feedback on the Mobile App, we always like to hear suggestions from our customers to help improve our products.

Respondido em 07/04/2021

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