Deputy


Logotipo do Deputy

 

555 avaliações (4,5/5)
 

Deputy is a cloud-based human resource management (HRM) solution that caters to businesses of all sizes across various industry verticals and provides them employee management and scheduling functionalities.

Deputy's rostering application helps businesses to create schedules that can calculate overtime and provide capabilities to schedule staff. If a team member cancels their shift, managers can send a shift request to their next available staff member and fill the shift’s space.

In addition to time/attendance and scheduling, Deputy incorporates other features that include a communication platform that creates a way to generate announcements in a single space for all employees. Mobile applications for iOS and Android devices are also offered that enable remote usage.

Deputy also supports integration with several payroll platforms on the market and offers performance management functionalities to the users. Services are offered on an annual and monthly subscription basis that includes support via phone, employee guides and other online resources.

 

Deputy - Deputy - Workforce Management
 
  • Deputy - Deputy - Workforce Management
    Deputy - Workforce Management
  • Deputy - Deputy - Team Communication
    Deputy - Team Communication
  • Deputy - Deputy - Time Tracking
    Deputy - Time Tracking
  • Deputy - Deputy - Task Assignments
    Deputy - Task Assignments
  • Deputy - Deputy - Scheduling
    Deputy - Scheduling
  • Deputy - Deputy - Shift Changes
    Deputy - Shift Changes
Sistemas operacionais compatíveis:
Navegador web (independente o SO)

555 avaliações do Deputy

 

Glenda M.

28/10/2016

28/10/2016

Fonte da avaliação: GetApp

Excellent & Easy to Use Time Management System

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Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.

Vantagens

The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.

Desvantagens

The Android app doesn't provide as many features as the IPhone app.

Conselhos úteis

If you take the time to input your data correctly from the beginning, including your formulas in relation to exporting to Xero, you will have a wonderful, trouble free tool to help you in managing your Employees scheduling & pays.

Troy M. Especialidade: Varejistas Número de funcionários:  13-50 funcionários Número de funcionários:  13-50 funcionários

27/07/2019

27/07/2019

Fonte da avaliação: Capterra

Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling nightmare!

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We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!

Vantagens

Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.

Desvantagens

I wish it synced with my Google calendar. Only thing missing.

Natalie O. Especialidade: Roupa e moda Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

27/08/2018

27/08/2018

Fonte da avaliação: Capterra

No bad until you try to leave

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I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.

Vantagens

It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.

Desvantagens

Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.

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Resposta: Deputy 20/09/2018

Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!

Avaliador Verificado Especialidade: Contabilidade Número de funcionários:  13-50 funcionários Número de funcionários:  13-50 funcionários

29/05/2020

29/05/2020

Fonte da avaliação: Capterra

Good, robust T&A sytem

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Vantagens

Easy to use and set up. Mobile App and geo location

Desvantagens

Only support is via e mail and can be slow at times

Rachael C. Especialidade: Ócio, viagens e turismo Número de funcionários:  1001-5000 funcionários Número de funcionários:  1001-5000 funcionários

10/11/2016

10/11/2016

Fonte da avaliação: GetApp

Outstanding Customer Support

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Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential.
Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently.
The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step.
As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day.
We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.

Vantagens

Worked closely with our team to add additional features required
Fast response time
Realistic time-frames
Great problem solving skills, and solutions
Helps with rostering efficiently,
Forecast of costs,
Ensures Compliance
Reporting functions
Payroll inputting has reduced from 1.5 days to 1Hrs due to new seamless payroll integration
New upgrade of system is more user friendly and responsive

Desvantagens

More updates on system features/upgrades to come
More training for Support staff on system set up
Doesn't do 'Modern award' interpretation. Although we have now got the system to interpret the Award this was a lot of custom features we worked with the Development team on.

Conselhos úteis

A simple easy to use system that is user friendly.
For a varied workforce once implementing some custom features this system is now key to our business.
Works well for all users from Frontline employees viewing, clocking in and out of shifts, to Managers ease of Rostering and confirming timesheets to Support team generating reporting, payroll, analysis.