Sobre o Insightrix Communities

Insightrix Communities is a cloud-based online research community platform designed for government agencies, corporate researchers and research units. It helps organizations in both qualitative and quantitative research by collecting information from community members. Insightrix has digital dairies, which allow users to create digital notes and journals through text, video and images. The bulletin board helps users to have interactive discussions with participants of their community. Surveys can be conducted through online polls and questions including single choice, multiple choice or open ended. Insightrix has real-time reporting that allows users to get reports in Excel or Word using filters and data exports. Users can customize the branding of their pages including colors, logos and backgrounds. Insightrix offers in-depth training materials to learn about software functions and research techniques. Support includes access training, webinars, online chat and in person.
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Preço do Insightrix Communities

Insightrix Communities não possui uma versão gratuita.

Preço inicial:
Sem informação do fornecedor
Versão gratuita:
Não
Versão de teste gratuita:
N/D

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Avaliações do Insightrix Communities

Nota do recurso

Relação qualidade/preço
4,5
Funcionalidade
4,5
Praticidade
4,5
Suporte ao cliente
4,5
5 avaliações do 13 Ver todas as avaliações
Thomas K.
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 29/11/2017

A really great experience

Vantagens

Very easy to understand how to fill out the questionnaire.
Not much writing most is multiple choice.
Questions hit exactly the point.

Desvantagens

Not much to say about cons, never had a problem or a crash.
some times the pages are pretty long but that's not really a problem for me.

Daniel K.
  • Setor: Entretenimento
  • Porte da empresa: 2-10 funcionários
  • Usado Outro durante 1 a 5 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 25/11/2019

Better than an In Person Focus Group

Our overall experience was better than expected. I was worried that we would have trouble understanding how to set up the discussions. We were walked through the first day with the sales rep. and given a short how to video. We declined the second day walk through because it was pretty easy to understand. The reporting was great. We just exported all of the discussions, as well as the word cloud and we were ready for our marketing meeting.

Vantagens

We ran a 3 day Qualitative Research project through the platform. We also used their survey builder to qualify people for the qual study.

Day 1: We began the project on Thursday night with 10 people who were planning to go out on Friday night and book a table with bottle service at a club. We had the members use the app to book their table and bottle on the Thursday. After booking the table they were asked to describe the experience on the application and the things they liked or didn't like with the application and the ease of use.

Day 2: We asked the users to explain the experience when they go to the club and the service they received getting their table and bottle service. This day was better than expected. The bookings were seamless and the users experienced a better than booking at the door experience. They felt like they were getting VIP service. We also asked them to take a video diary of when they got to the table and upload a few photos from their night.

Day 3: The reflection of the overall experience. We asked our users to explain the end-to-end experience. The feedback was very insightful. Users said that they would definitely use the app the next time they went to a club and that they felt that their was a definite value add to an already premium service.

Desvantagens

The only thing that I didn't like about the software was that their was no Google sign-in. Users had to do an email verification. This was to ensure users were real etc, and get their profile details such as age, location, jobs, income level etc.

Debbie K.
  • Usado Outro durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
3
Recursos
3
Praticidade
3
Suporte ao cliente
3

3
Avaliado em 26/08/2017

general user friendly

Vantagens

I find that once I have signed in it is easy to maneuver through the system without a lot of frustration.

Desvantagens

I am mostly frustrated only with the logging in, if you make an error on the logging in I wish it would tell you whether l
User name or password is the error

Kaitlyn S.
  • Setor: Seguros
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
3
Recursos
4
Praticidade
4
Suporte ao cliente
5

4
Avaliado em 04/09/2017

Created a fully customized software to meet our company's needs.

Having the ability to receive customer's feedback on our products and services through surveys and discussion groups in a timely manner. Our panel helps our company continue to be customer focused

Vantagens

The ability to customize the software to match our company's brand. Insightrix provides excellent customer service when questions or issues arise.

Desvantagens

Not having the ability to program surveys in the software that could be published outside the platform (directly to panelist's email address).

Kevin K.
  • Setor: Gestão da educação
  • Porte da empresa: 501-1000 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 27/11/2017

Very Easy To Use

Again, the variable pieces allows us to be able to use different types of media when asking questions, thus allowing the user to provide better information on the topic.

Vantagens

The variable structures that are put in place for surveys. You can use video, pictures, or written pieces to support the viewer to provide better information to the surveyor.

Desvantagens

Sometimes it does not allow a user to proceed to the next page. It will be unable to read the answers and we need to restart the page. The nice thing about this is that you can continue from where you left off when the survey quit.

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