Bitrix24


 
Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences. Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks. Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address. Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.
 

Bitrix24 - Bitrix24 CRM Contact
 
  • Bitrix24 - Bitrix24 CRM Contact
    Bitrix24 CRM Contact
  • Bitrix24 - Bitrix24 Task Management
    Bitrix24 Task Management
  • Bitrix24 - Bitrix24 Video Chat
    Bitrix24 Video Chat
  • Bitrix24 - Bitrix24 Drive
    Bitrix24 Drive
  • Bitrix24 - Bitrix24 Mind Map
    Bitrix24 Mind Map
Sistemas operacionais compatíveis:
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Navegador web (independente o SO), Windows 2000, Windows 8, Windows 10

434 avaliações do Bitrix24

 

Awogor M. Especialidade: Publicidade e marketing Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

09/10/2019

09/10/2019

Fonte da avaliação: Capterra

Bitrix24 Is an All in One CRM and Collaboration Platform

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I can integrate my social media account, and above all, their email service is one of it's kind and it's helped my business drastically in collaboration.

Vantagens

Bitrix24 is a complete Workspace software and Customer Relation Mangement software to organize and manage all your work in one place including collaboration and live streaming to social media.
Bitrix helps to integrate your social media accounts and helps you manage them within as well.

Desvantagens

Bitrix24 can be somehow complicated for the beginning, but with time, you get used to it and can work almost with little or no supervision.

Andrew B. Especialidade: Varejistas Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

05/11/2019

05/11/2019

Fonte da avaliação: Capterra

Robust, but unpolished

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I'm enjoying it because of its collaborative features and the adoption of it at our organization is pretty good.

Vantagens

The features are a pleanty. There's so much diversity of functionality and you really can make it work the way you want.

Desvantagens

UX feels a little bit clunkly. Also, the web-app and the desktop app play strangely together. There's no good reason why I shouldn't be able to fully function in one over the other.

Cássia a S. Especialidade: Varejistas Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

25/11/2020

25/11/2020

Fonte da avaliação: Capterra

Best Sales and Project Management Software

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I didn't have project management software, my biggest, difficulty was inventory control, my team, although it was small, had this difficulty, which hindered the company's overall performance.
The software helped us to have an overview of the sales processes and thus correct the errors, today we can control the sales of the internal team, representatives, and end customers who buy directly from the website. The sales processes were automated, and I have greater control over my company and my employees and thus extract better performance from my team.

Vantagens

What I like most about this software is that despite providing total control over projects, sales, inventory, contacts, and prospects, it is extremely simple to use the software, another differential is the automation of processes it provides, customer support to it is excellent.

Desvantagens

Actually, I didn't find any negative points in the software because it completely met my company's needs.

Ven I. Especialidade: Publicidade e marketing Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

31/01/2020

31/01/2020

Fonte da avaliação: Capterra

Good Product but Poor Service - Definitely not located in USA

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I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.

Vantagens

User Interface.
Easy navigation
Less Learning Curve

Desvantagens

They use google translator for responding. so if they dont understand what you are saying them, its googles fault.
You have to be awake between Midnight to 4 to get support from them or even a simple response.
Most of them are Untrained and Inexperienced support techs.

Haris C. Especialidade: Contabilidade Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

10/09/2020

10/09/2020

Fonte da avaliação: Capterra

Easily the best CRM for its price

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Bitrix24 is absolutely underrated as a CRM. The features seem a bit complicated at first, until you dive in and see just how sophisticated the entire backend of this software is. It is more customizable than any public software I have used, and I honestly don't want to think about how much time and money I would need to sink into my business structure if it weren't for Bitrix24.

Vantagens

The fact that you can customize this software like you have a blank slate in front of you is phenomenal. If you can dream up a business process, you can do it with Bitrix24.

Desvantagens

Customer support is limited, and any issues I had (although they were rare) took a while to fix my issue, if they fixed it at all.