Bitrix24


 
Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences. Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks. Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address. Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.
 

Bitrix24 - Bitrix24 CRM Contact
 
  • Bitrix24 - Bitrix24 CRM Contact
    Bitrix24 CRM Contact
  • Bitrix24 - Bitrix24 Task Management
    Bitrix24 Task Management
  • Bitrix24 - Bitrix24 Video Chat
    Bitrix24 Video Chat
  • Bitrix24 - Bitrix24 Drive
    Bitrix24 Drive
  • Bitrix24 - Bitrix24 Mind Map
    Bitrix24 Mind Map
Sistemas operacionais compatíveis:
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Navegador web (independente o SO), Windows 2000, Windows 8, Windows 10

448 avaliações do Bitrix24

 

Awogor M. Especialidade: Publicidade e marketing Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

09/10/2019

09/10/2019

Fonte da avaliação: Capterra

Bitrix24 Is an All in One CRM and Collaboration Platform

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I can integrate my social media account, and above all, their email service is one of it's kind and it's helped my business drastically in collaboration.

Vantagens

Bitrix24 is a complete Workspace software and Customer Relation Mangement software to organize and manage all your work in one place including collaboration and live streaming to social media.
Bitrix helps to integrate your social media accounts and helps you manage them within as well.

Desvantagens

Bitrix24 can be somehow complicated for the beginning, but with time, you get used to it and can work almost with little or no supervision.

Aliaksandr B. Especialidade: Publicidade e marketing Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

31/01/2021

31/01/2021

Fonte da avaliação: Capterra

A good software, but if only you live in CIS

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Well, I used Bitrix a lot of time and you know, the things doesn`t change a lot of time. For sure, Bitrix is got a lot of features and integrations. But the question of quality of these features are opened. For 100% benefits of features, you should to charge the money for add-ons, or you should to do some of dev-jobs. This is not cool for the small teams.
Overall: for employees and some teams from CIS this software is 'must-have'. If you want to change something, you can do it, because a lot of software are available. And a lot of these are good enough for any-sized teams.

Vantagens

A lot of features, a lot of integrations

Desvantagens

First of all: a heavy widgets. Your website will be slow if you will use widgets, like openlines and etc. Second one is an old interface of admin. Like 'Permissions' and etc. Third: the reports are really bad. Also email marketing isn`t good. And the last one is that you should always charge the money: for example, it`s hard to find a useful free add-ons.

Ven I. Especialidade: Publicidade e marketing Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

31/01/2020

31/01/2020

Fonte da avaliação: Capterra

Good Product but Poor Service - Definitely not located in USA

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I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.

Vantagens

User Interface.
Easy navigation
Less Learning Curve

Desvantagens

They use google translator for responding. so if they dont understand what you are saying them, its googles fault.
You have to be awake between Midnight to 4 to get support from them or even a simple response.
Most of them are Untrained and Inexperienced support techs.

Syazwani I. Especialidade: Serviços financeiros Número de funcionários:  10 000+ funcionários Número de funcionários:  10 000+ funcionários

22/02/2021

22/02/2021

Fonte da avaliação: Capterra

Project management managed well with Bitrix24

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Working with Bitrix24 has very many benefit, almost everything that i need is available in this software and i don't need to integrated it with other service or survey to make it a complete software. Storing document and files can be done easily within the software without having to use other cloud storage software.

Vantagens

Bitrix24 really has help me and my colleague managing task and project that we are running and collaborate. Communication the most important feature for collaborating project, and this software has provide us to have video calls and chat platform build-in inside the software. It helps us to connect easily with each others.

Desvantagens

Work-time tracking is one of least tools that we don't ever use to measure our working time. As long as the work is done according to the time frame that has been decided, how long we are working online everyday is irrelevant. They better add milestone tracking rather than work-time tracking in my opinion.

Haris C. Especialidade: Contabilidade Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

10/09/2020

10/09/2020

Fonte da avaliação: Capterra

Easily the best CRM for its price

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Bitrix24 is absolutely underrated as a CRM. The features seem a bit complicated at first, until you dive in and see just how sophisticated the entire backend of this software is. It is more customizable than any public software I have used, and I honestly don't want to think about how much time and money I would need to sink into my business structure if it weren't for Bitrix24.

Vantagens

The fact that you can customize this software like you have a blank slate in front of you is phenomenal. If you can dream up a business process, you can do it with Bitrix24.

Desvantagens

Customer support is limited, and any issues I had (although they were rare) took a while to fix my issue, if they fixed it at all.