Continue to Give is a cloud-based fundraising solution for non-profit organizations, churches and missionaries that helps them to manage online giving and accounting. It includes mobile and kiosk giving options.
Continue to Give features SMS-based donations which provides a local text-to-give number to collect donations via text message. Donors can manage their accounts, edit recurring donations, update payment options and generate receipts. The event ticketing module helps users send email tickets for events which can include QR codes. The solution also allows users to create custom drag-and-drop forms for surveys and donations.
Additionally, Continue to Give offers customer relationship management (CRM) capabilities and like a client portal, bulk email tools and a tagging system. It integrates with applications like BreezeCHMS, Aplos Account, Neon CRM and Church Community Builder.
Services are offered on a per transaction basis that includes support via email and over the phone.
Michelle K. Especialidade: Instituições religiosas Número de funcionários: 13-50 funcionários
Continue to Give software was one of the easiest to implement. It is very easy for users to navigate the system.
The reporting is the only area we could see improvement for our purposes.
Resposta: Continue to Give 07/05/2019
Thank you so much for your review of Continue to Give! We are thrilled to hear that it is working for you and that it is easy to navigate. We do appreciate the feedback on the reporting and we will definitely take your feedback into consideration as we are constantly improving our software!
Thank you again,
Continue to Give Team
Online giving, text giving, ACH giving. We are trying to reduce the in-house workload that mailed checks mean to us. This software will help a great deal!
My review has more to do with newbie customer-support of the folks at Continue To Give.
About 2 months ago I signed up with a different company to handle our online-giving needs. I had a question for them, so I created a ticket. It was an easy question: Can I upload a CSV file to your online software to create the various projects we need. I received a message back the next day that said that I could create as many funds as I needed to. I tried to be more specific with the question. It took 21 days for them to answer by way of their ticket system. I decided not to put myself through what I knew was going to be a bad relationship and I canceled the account. Then I found Continue to Give.
The Continue to Give folks are amazing. I am a new customer, but they have been very active in answering my questions, bulk uploading projects, and making sure that their forms work on our WordPress website (even adjusting the code a bit to see that they look right on my pages!) We are just starting .. with no public contributions yet.. and these folks have probably spent hours working with me.
All I can say is .. if what I see from customer service as a newbie is anything like what I will see when we get thousands of dollars of online contributions coming in .. I am going to be so happy!
On a side note: Most online giving systems allow for up to 3 projects to be funded with 1 contribution. There is no limit with this software!
Resposta: Continue to Give 14/11/2017
Thank you for your review! We enjoy serving you!
John B. Especialidade: Instituições religiosas Número de funcionários: 13-50 funcionários
We transitioned from using PayPal over to Continue to Give. Overall, we have reduced our transaction fees and increased the use of online giving dramatically.
Lots of features - ability to set up recurring transactions that allow you to split your giving to different funds.
Less than intuitive in how things are set up - making you guess how to accomplish certain tasks.
Resposta: Continue to Give 13/02/2019
Thank you, John, for taking the time to review Continue to Give! We are glad to hear that Continue to Give has helped reduced your transactions fees and increased your online giving! We are sorry that it was less than intuitive in terms of setup. We are constantly perfecting our software and working towards making our setup more intuitive.
We so appreciate your feedback and please don't hesitate to reach out if you have any further questions or comments.
Lorie S. Especialidade: Gestão de organizações sem fins lucrativos Número de funcionários: 2-10 funcionários
I saved money on monthly fees.
The setup on our website was easy and quick. Pricing is very affordable and billing works well. Adding funds is very easy. Reporting works well.
There isn't much visual appeal. The giving site is very generic and lacks interest. While it's easy to add funds, there isn't much room for casting vision and adding art. Tech support is available only through email. I had to work hard to get a phone number to speak with a real live person. When I switched to Continue to Give 2 years ago I was using a "Cadilac" company and was looking to save some money on fees. I saved money but now I feel like I have a "Fiesta"! I'm on the hunt again for an Outback.
Bryan B. Especialidade: Instituições religiosas Número de funcionários: 2-10 funcionários
We have had a good experience with Continue to Give. Once it was set up, there was little more that needed to be done.
CTG is a great option for churches and mission agencies looking to add online giving options. Customer service was extremely helpful in getting us set up.
The platform seems a little dated. It is not as intuitive as I would like it to be and a little complicated because it is designed to meet so many needs. I don't know how exactly I would have them change things, but if it could be simplified and more intuitive.
On the plus side, they are very willing to help people learn the interface.