Sobre o NextGen Office

NextGen® Office is an award-winning, cloud-based, clinical and billing solution designed for smaller, independent practices (≤ 10 providers). This all-in-one, turnkey solution includes specialty-specific EHR content, an easy-to-use patient portal, embedded virtual visits, a claims clearinghouse, and a MACRA/MIPS reporting dashboard. Out of the box, NextGen Office provides the right tools providers and their staff need at the point of care with no in-house IT overhead. What’s more: the solution works on any device with an internet connection. Providers can touch, talk, or type encounter notes directly into the clinical documentation template between patients or even outside the office, saving valuable time and creating an atmosphere that promotes a better work-life balance. For medical billing businesses: NextGen® Office Practice Management (PM) is designed to support medical billing business growth, profitability, and efficiency. Cloud-based to keep your costs down and your internal teams and implementation processes simplified, this top-tier solution is built to automate and increase the accuracy of the billing and collections process. Utilize 24/7 online, phone, webinars, videos, chats, and a Marketing Support Kit to support your billing business needs at no additional charge. NextGen Office grew from a company that was founded in 1998 by two doctors with one goal – to make medical offices run more efficiently. Company founders designed a solution to accommodate physician and staff workflow with easy-to-use, affordable technology that adapts to the provider’s workflow and is accessible from anywhere. Now more than 124,000 providers across the United States use solutions provided by NextGen Healthcare.
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Preço do NextGen Office

NextGen Office não possui uma versão gratuita, mas oferece versão de teste grátis.

Preço inicial:
Sem informação do fornecedor
Versão gratuita:
Não
Versão de teste gratuita:
Sim

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Avaliações do NextGen Office

Nota do recurso

Relação qualidade/preço
3,7
Funcionalidade
3,9
Praticidade
3,9
Suporte ao cliente
4,0
5 avaliações do 1 218 Ver todas as avaliações
JEFF
  • Setor: Entretenimento
  • Porte da empresa: 10 000+ funcionários
  • Usado Outro durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
0
Recursos
5
Praticidade
5
Suporte ao cliente
0

5
Avaliado em 09/06/2020

NextGen Healthcare-Still a leader in Patient/Physician communication

This was a Premiere Patient and Physician portal many years ago and worked so smoothly. I did live in another state, but happily when researching my info for older records, this Portal was still there and had all I needed. I did not pursue moving items to another portal that some of my doctors use today since they seems to be on an ever evolving and ever revolving system of chaos on some of the models being implemented currently. This wasn't broken, so I wish it had stayed for many other people. But a refreshing relief to still find it and get to use it. It may be working in other parts of the world and in those places I hope that the users feels as good as I do about it.

Vantagens

I needed to find some older records from another place and time. My portal still was available from 2014 and I had many and virtually all options available to me despite being in other Physician based web portals over the years. Beyond Helpful.

Desvantagens

I only dislike that it is phased out in many common places and dominated by more complex systems. I experienced this issue recently at a physicians office.

Lauren
  • Setor: Consultório médico
  • Porte da empresa: 501-1 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
4
Suporte ao cliente
5

5
Avaliado em 12/10/2022

A medical records system you can trust!

My overall experience has been very positive. It was an easy system to learn, with reliable customer service and support.

Vantagens

Nextgen is an ideal platform when operating across multiple office locations or affiliate offices under one corporation. Medical records are viewable in one platform without having to log in and out for each location. Patients are easily searchable with alerts to prevent accidental adding of duplicate charts. You can add a feature to check insurance eligibility on both medical record and practice management side. And encounters instantly populate on both sides, making transferring from front desk to clinic seemless. It is easy to set up alerts for patients, whilst maintaining privacy features to protect their data. There is the ability to add a database of referring providers, which makes it easy to send referrals and records confidentially without having to print, scan or fax documents. You can also utilities a tasking feature to send trackable messages or assignments across locations or departments.

Desvantagens

There are so many features it can feel a little overwhelming at first. It is highly recommended to take advantage of any training offered on this platform on order to best take advantage of everything it has to offer.

Cheryl
  • Setor: Consultório médico
  • Fonte da avaliação
Relação qualidade/preço
0
Recursos
3
Praticidade
3,5
Suporte ao cliente
4

3,5
Avaliado em 19/09/2014

Great potential, but needs some improvement!

Vantagens

They are improving the product consistently. There have been two product updates since we started with them in March. Customer service has improved greatly as well. 99% of the time someone who picks up the phone and helps you with your problems. They have daily webinars that are free of a particular topic, so you can log in, ask questions, get help, and then log off. The product has a lot of great things such as ease of sending the charges from the docs to the billing department, seeing the exact statement that a patient received so you can talk to them more intelligently, getting lots of detail on the claims, rescheduling a patient from one day to the next, and blocking a portion of the schedule or opening a portion of the schedule.

Desvantagens

You can submit issues via email, but once they respond back, they close the case. Even if they didn't give you the answer you were looking for, you then have to email again and reference the case requiring you to print everything to keep track, because there is no way to follow the status of your case. If you submit feature requests, there is no way to know if they are working on it, aren't considering it, holding it for a future update, etc. There are specific reports that you can get, but if you need something that's not pre-built, there is very little way to obtain the info, if at all. I requested some kind of report writer. The reports all come out as an Excel spreadsheet which is good, because it allows you to manipulate and move around the data, but when you print it's very unwieldy and not pretty. They need to have a way to convert the report to a PDF format once you have it the way you like. Many of the reports don't offer options such as picking providers, locations, payers, so you have to manipulate the report after it opens to delete what you do not need, which is time consuming. The software is extremely dependent on location, which means everything you do has to be done by location creating a lot of work. If you have many offices, your docs do surgery in several locations and they are outpatient or inpatient. Changing or adding something has to be done many times, because you do it by location. It would be easier if there was a drop-down listing your locations and you only had to check the locations to which your additions or changes were applicable. Parts of the software feel as if they are too structured and everything has to fit into their predetermined way to do things. There is not enough flexibility and leeway to change portions that suit your practice. Vendor training was not great when we started and we paid for an outside vendor that works with Healthfusion to come on site and train us. I understand that the help and training portions have changed a bit since then and may be better. It has great potential if they would open up the software and be more flexible!

Mikala
  • Setor: Segurança de rede e informática
  • Porte da empresa: 10 000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
2
Recursos
3
Praticidade
2
Suporte ao cliente
4

5
Avaliado em 22/08/2022

Good

It’s was straight

Vantagens

Works smoothly and keeps up and hold everything in place for what I need

Desvantagens

Sometimes lagged and didn’t have updated thing I have seen

Almamy
  • Setor: Contabilidade
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 15/11/2022

NextGen Office

Vantagens

I recommend this software especially to the doctor it's just amazing

Desvantagens

The problem is that you need a doctor to understand some things

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