Demandforce


Logotipo do Demandforce

 

54 avaliações (3,5/5)
 
Demandforce is a comprehensive marketing, communications, and online reputation management solution intended to help small businesses grow their customer base and generate more revenue. Demandforce uniquely combines all relevant features and functionality into one platform. Features include marketing communications, automated appointment reminders/confirmations, online reputation management tools, two-way texting functionality, a consumer portal, and desktop notifications. Demandforce helps businesses be more efficient with fully customizable email campaigns, business listing management, plus more. The platform's time-saving and modern features are designed to help businesses run smoothly while increasing communication with clients. With marketing communications and automation tools, Demandforce is built to connect thousands of small businesses to millions of consumers.
 

Demandforce - Demandforce automated appointment reminders
 
  • Demandforce - Demandforce automated appointment reminders
    Demandforce automated appointment reminders
  • Demandforce - Demandforce automated review requests
    Demandforce automated review requests
  • Demandforce - Demandforce retention campains
    Demandforce retention campains
  • Demandforce - Demandforce review alerts
    Demandforce review alerts
  • Demandforce - Demandforce intelligent reviews
    Demandforce intelligent reviews
  • Demandforce - Demandforce targeted emails
    Demandforce targeted emails
  • Demandforce - Demandforce two-way text
    Demandforce two-way text
Sistemas operacionais compatíveis:
Mac OS, Navegador web (independente o SO), Windows 8, Windows 10

54 avaliações do Demandforce

 

Jeffrey S. Especialidade: Saúde, bem-estar e condicionamento físico Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

27/03/2019

27/03/2019

Fonte da avaliação: Capterra

My friend and business owner could not be happier!

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Very simple and straightforward process to acquire and set up. Demandforce communicated seamlessly with clients who had not been back to the business in a certain time frame and facilitated re-bookings with a large percent of those with that one recall message. Text messaging is powerful and preferred by clients. Facilitates the review process

Desvantagens

Frequency of automated communications may be too much for some customers of businesses. Let them know that there are options for frequency and type of communication.

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Resposta: Demandforce 24/07/2019

Hi Jeffrey, thanks for the feedback! We love it when our customers are happy, and it's great that the text messaging feature is working well for your business!

Laura C. Especialidade: Consultório médico Número de funcionários:  51-200 funcionários Número de funcionários:  51-200 funcionários

08/10/2020

08/10/2020

Fonte da avaliação: Capterra

DemandForce - A Great Tool for Appointment Reminders

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Overall, DemandForce worked well for a medical practice seeking to provide an easy way to confirm appointments and send out appointment reminders for patients.

Vantagens

DemandForce was a great tool to keep our patients informed about their appointments. The platform was easy to use and offered customization options to fit the needs of our large practice. The customer service team was also always quick to respond and troubleshoot problems as they were presented.

Desvantagens

The reporting options were pretty basic and we that's an area that we spend a lot of our time in to learn about what works and what doesn't work for our patients.

Stan M. Especialidade: Hospitais e Saúde Número de funcionários:  2-10 funcionários Número de funcionários:  2-10 funcionários

05/01/2021

05/01/2021

Fonte da avaliação: Capterra

demandforce

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We were able to increase our marketing communications with our patients in a personal and effective manner.

Vantagens

With demandforce the office has increased patient communication in a cost effective way to increase practice revenue

Desvantagens

It took some time to set up to improve communication with existing patients as well as lost patients.

Patti P.

26/07/2018

26/07/2018

Fonte da avaliação: Capterra

No happy! Recently I have not been able to login on my personal laptop unless I am at the business.

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If you can log on to the system, it is user friendly. However, currently the changes that have been made make it impossible to do anything outside of your business.

Desvantagens

So, spent 30 mins with customer support to resolve issue, go home try to log on the following day and cannot access either one of my businesses. I am a busy person so it is very frustrating when I have to call in and do all these steps customer service had me doing and then to find out it was a waste of my time. Now I have to find time to call again. I have been using this same computer to log in for years, now it won't work. If I cannot log in away from my business, then I will not need your services anymore. I do all my work away from my business via at home or other locations.

Traduzido para o Português

Resposta: Demandforce 25/07/2019

Hi Patti! Thanks so much for your feedback. We love that our software is user friendly! We are always making improvements and have made some changes since you last wrote this review. Check us out at go.demandforce.com!

Eileen W. Especialidade: Veterinária Número de funcionários:  11-50 funcionários Número de funcionários:  11-50 funcionários

20/11/2020

20/11/2020

Fonte da avaliação: Capterra

Demandforce

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Great customer service. You're always able to speak with someone quickly.

Vantagens

Ease of use. I love that I can send out emails with ease and select my parameters. We can communicate with clients easlily.

Desvantagens

would like it a bit more tailored to the doctors schedules. Clients request an appointment and we have to call them back because that doctor is not working or available at the time selected.