Justin S. Especialidade: Ócio, viagens e turismo Número de funcionários: 11-50 funcionários
The Enspire Commerce Platform replaced three of our point solutions (best of breed) with one single solution. They are our Order Management (integrated to Magento), Point of Sale (4 stores) and PIM. They also manage our EDI with our major wholesale customers. They have a very consultative approach and are supply chain and retail experts. We struggled to find a platform that could manage all three of our channels (ecom, brick and mortar and wholesale). They are a real partner that cares about our business.
Single platform with multiple solutions. We took a crawl, walk and run approach with their software. We implemented OMS, followed by PIM and then POS overtime. Hence very modular and very easy to use. It is so simple for our users. We are a high end luxury brand and our resources are not IT Savvy. So we like their cloud offering. The solution is extremely affordable.
If we need to customize the solution for our business they have a standard release cycle which does not always fit our time line.
This software was built by people that come from large Enterprise Software Companies and with a lot of retail experience. We loved the fact they understood our business very quickly and their software has a lot of functions that solve the challenges of our true omni-channel business.
Josh H. Especialidade: Varejistas
This software came was very useful during holiday season when we had a lot more customers than we could handle. It drastically cut waiting their time because we were able to check people out very quickly. As a result we had many satisfied customers instead of frustrated and impatient customers.
It is pretty expensive especially because there are many other products out there that can do the same thing.
It is worth it to make this purchase because customers do not like standing in line for a long time.
Kin fung L. Especialidade: Sem fio
User friendly, anyone can use the software with little computer expertise
More reporting options would have been useful. The stock reports were useful as well as checking the value and quantity on hand was helpful. A feature with expiration dates maybe very helpful especially for business that has a shelf life on their products
Make sure you know what your business requires, in terms of reporting options
Edward F. Especialidade: Roupa e moda
Ease of Use. The tech support is excellent. I really like the buttons for easy sale items
Nothing at this time. Waiting for the update to come in
try it the ease of use is great so is the technical support
Janice P. Especialidade: Fabricação elétrica/eletrônica
The ease of use makes ringing up purchases infinitely easier than an outdated registrar system.
Sometimes the application will freeze on the terminal, but it rights itself with a reboot. A clean operating system will ensure that the software doesn't stay down for long.
Consider how convenient the software makes calculating item purchases and orders. If, in this life, the one complaint had is that software freezes or requires rebooting, then you're doing just fine