Sobre o My Clients Plus

My Clients Plus is a cloud-based medical platform. It is used by mental and behavioral health providers for medical practice management. My Clients Plus’ key features comprise therapy billing, client portal, to-do list, therapy notes, reporting and practice management. Its client portal tool is used to schedule and process credit cards, remind text or voice appointments, complete online clinical intake forms, send and receive messages with file attachments, receive automatic account updates, conduct HIPAA-compliant video conferences, disclose email statements and others. The platform also comes with Wiley Practice Planners that allow users to complete clinical documentations. The platform also provides therapy templates for healthcare providers which are iPad and tablet computers optimized. Pricing of the platform is based on a monthly subscription and support is extended via phone and email.
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Preço do My Clients Plus

My Clients Plus não possui uma versão gratuita, mas oferece versão de teste grátis. Versão paga do My Clients Plus a partir de 24,95 US$/mês.

Preço inicial:
24,95 US$/mês
Versão gratuita:
Não
Versão de teste gratuita:
Sim

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Avaliações do My Clients Plus

Nota do recurso

Relação qualidade/preço
4,5
Funcionalidade
4,5
Praticidade
4,5
Suporte ao cliente
5
5 avaliações do 179 Ver todas as avaliações
Matt C.
  • Setor: Consultoria de gestão
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 05/11/2018

My Clients Plus is best product on the market.

My company has been associated with My Clients Plus for the past 11 years and services over 180 practices across the nation. During that period of time, we've had the opportunity to change software vendors that offered incentives and benefits that MCP didn't offer at that time. However, we never made a change because of the ability to MCP improve their product in order to improve on what their competitors offered.
What stands out and is most important about work with MCP is the consistently high level of client service they provide. Nothing is too great or too small to deal with. The company has available, knowledgeable, friendly and helpful employees who go above and beyond any other software vendor I've ever worked with.
This aspect of a relationship should not be overlooked because when it comes down to it, the various software vendors all have similar features. When you need someone or something addressed immediately, MCP has always stepped-up and resolved it in a minimal amount of time. I can't say enough about how wonderful it is to work with this company. Give them a shot, you will not be disappointed!

Vantagens

The learning curve, the ease of use and most importantly the service the company provides it's users.

Desvantagens

There is nothing I can think of. Any time there has been a concern, MCP does whatever it takes to resolve the issue as quickly as possible.

Kim C.
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 16/12/2017

Easy to use, very affordable, perfect for a solo or small practice.

Easy to use, affordable, provides everything you need to run a small practice from a calendar to electronic claims to notes.

Vantagens

It is very easy to use especially the billing portion which seems to be set up with a therapist in mind and not an accountant or billing specialist. One click on the EOB and everything is filled in on the claim for the insurance portion. If needing a secondary filing, that is just one click also. I like the color coding for different types of appts. and a To Do list. The layout has been recently updated and looks nice and easy to navigate.

Desvantagens

I wish there was an easier way to correct a mistake. At times I have messed on and needed to correct a claim or payment but to do this you have to delete the service and then start all over. Progress notes could use some improvement such as clicking on a session to complete a progress notes populates that progress note with information from the session such as date and time of session as well as session code. Also wish it had a report for missing progress notes.

Rubin N.
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
4
Praticidade
4
Suporte ao cliente
1

3
Avaliado em 12/10/2017

Overall, a decent program.

Vantagens

There is a bit of a learning curve at first, but this software is relatively easy to use once it is set up.

Desvantagens

After being a committed customer for some years they locked me when my credit card was denied due to fraud. I communicated this to them and told them I'd have a new card shortly, but that didn't stop them. I needed to access patient data but was blocked. I feel this is insensitive and even unethical.

Resposta de My Clients Plus

Rubin, we're sorry for the misunderstanding. When a payment is declined for any reason, the system automatically sends an email explaining what happened and then prompts the user for a new payment method when they next log in.

The first time you contacted us via email, we did not understand that you were asking us to move your billing date another week or so because that is when you expected to receive a new business card. By the time we figured it out, you had already entered a new payment method and were using your account.

Respondido em 16/10/2017
Avaliador Verificado
  • Setor: Clínica de saúde mental
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
5
Praticidade
4
Suporte ao cliente
5

5
Avaliado em 09/11/2018

I'm a happy user

I've used MCP for many years, and was first introduced to is when I moved from a practice with a (cumbersome) billing system into my own practice. I've also shared it with several others who have started their own practices. In addition, I've used it for demonstration purposes with masters level students enrolled in a business for therapists class.

The customer service folks are knowledgeable, as well as friendly and professional. I also appreciate how quickly they respond.

Vantagens

I like the combination of ease of use and richness of the site. It is very user-friendly and intuitive - even someone who hasn't had a lot of experience can get started pretty quickly.

Desvantagens

I don't like that two users (even with different log in names) can't be on at the same time; the newly signing on person boots the other user off.

Resposta de My Clients Plus

Thank you for your review and feedback. We would love to work with you on the multiple user issue that you mention. Each user can and should have their own username and can log into an account at the same time. If you are experiencing an issue with this, we would love to get that resolved with you.

Respondido em 20/11/2018
Sue A.
  • Setor: Clínica de saúde mental
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 09/11/2018

BEST SOFTWARE EVER

My notes are up-to-date and HIPAA compliant. I can access anything at any time from anywhere!
Billing allows me to send out statements, follow up with insurance companies if needed and keep track of all activity simply.
I call myself the biggest MCP fan because I tell ALL my friends and co-workers about how great it is and recommend they use it for their own practices. Several of my friends have shared that it has also saved their lives with regards to keeping up-to-date and not losing out on billing any longer.

Vantagens

I love the ease of using MCP - it's user friendly, everything is connected simply and it provides me with all the services I need. There's a great variety of templates, I can link the calendar with appointments simply through Jituzu. The reminders for scheduling are the best!
Customer support is amazing - the agents are professional, knowledgeable and friendly.

Desvantagens

Nothing - Love it all! If anything I'd say I wish the notes saved automatically as I've lost a few after not remembering to save them before leaving the page!

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