Sobre o BigCommerce

BigCommerce is a cloud-based online design platform that provides solutions to e-commerce entrepreneurs with website customization, shipment management, transactions as well as listing products on Amazon, eBay and Facebook. The software helps generate greater sales opportunities and increases customer conversion rate by creating engaging formats and interesting interfaces. BigCommerce provides conversion tools that help merchants grow at double the speed of an offline business. These tools help direct more traffic, convert a greater number of visitors and help sell a variety of products through multiple channels. Built-in SEO conversion tools, real-time carrier quote support, UPS label printing and digital wallets give merchants a chance to enhance their revenue and carry out operations in a systematic manner. The app attracts qualified shoppers by seamlessly putting up advertisements on Google, saving time and improving accuracy. The inventory listing is entirely automated which eliminates any need for manual updating of the list or adding new products. Other functions include building integrations, automation of taxes, email marketing through platforms like – HubSpot, Infusionsoft and MailChimp, centralizing orders and increasing checkouts through platforms like PayPal One Touch.
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Preço do BigCommerce

BigCommerce não possui uma versão gratuita, mas oferece versão de teste grátis. Versão paga do BigCommerce a partir de 29,95 US$/mês.

Starting Price:
29,95 US$/mês
Pricing Details:
Starting at $29.95 with far more built in features than any other platform. Bigcommerce plans are built for growth, giving businesses of every size access to the features they need to optimize their store and increase brand exposure. Plus: $79.95/month Pro: $299.95/month Enterprise: Contact BigCommerce for pricing information.
Versão gratuita:
Não
Versão de teste gratuita:
Sim

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Avaliações do BigCommerce

Nota do recurso

Relação qualidade/preço
4
Funcionalidade
4
Praticidade
4
Suporte ao cliente
4
5 avaliações do 182 Ver todas as avaliações
Dana R.
  • Industry: Design
  • Company size: 2-10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
0
Recursos
5
Praticidade
5
Suporte ao cliente
0

5
Avaliado em 30/11/2021

Hard To Beat.. Especially If You Don't Like Wordpress

Vantagens

For what BC offers, they're hard to beat. Coming from Wordpress/Woo, it's a goldmine of flexibility when it comes to their backend structure, security and flexibility. They offer so much in their base package. Wordpress is messy and so much to maintain. BC is not. It's a simple plug-n-play type of system where you add your content and you can be up and running within 24 hours. It's quite refreshing, actually.

Desvantagens

As with most of the others, customization is lacking. Their "free" templates are blah and boring and their paid templates are cost-prohibitive for a startup. If you've got the funds for one, that's great; but for many of my clients, they need something quick and easy to get started with. While BC has a superb back-end, the design side of it for "unseasoned" business owners can be very challenging and frustrating. Their new(er) page designer is good, but not great.

Jason K.
  • Industry: Impressão
  • Company size: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
3
Recursos
4
Praticidade
4
Suporte ao cliente
2

4
Avaliado em 22/07/2021

Easy to use but they didn't have my back

At first it was great, but as they got bigger they didn't seem to value my business the same way and forced me to pay almost 3 times what I had agreed to. I was happy to switch to a competitor when I did.

Vantagens

I liked that it was very easy to figure out. It was updated regularly and laid out nicely. I built my first e-commerce store on my own using this software.

Desvantagens

I kept hitting walls with what I wanted to do. Some of the features were limiting like "Options" and I kept hoping they would improved them. They also made a change to their pricing structure and took away Customer Groups on the plan I was on. It was $29/mo and then all of a sudden it was $79/mo. I wish they grandfathered me in. When I called to complain or work something out, they had a take it or leave it attitude... so I left it.

Tim R.
  • Industry: Automotivo
  • Company size: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 09/12/2021

Big Commerce is our go to platform when developing e-commerce websites for clients.

Excellent. There are a few things that make it harder to sell to clients, but overall, it is an amazing platform and they are constantly trying to make it better.

Vantagens

Ease of use, customization and reliability. We develop custom Big Commerce e-commerce websites on a regular basis and this is our preferred platform.

Desvantagens

Monthly price is based on trailing 12 months of sales. I understand why it is this way, but for clients with higher priced products, they quickly exceed the maximums. Big Commerce competitors do not have the same business / pricing model which makes it a little harder to sell to potential clients because of this pricing strategy.

Alternativas consideradas

Shopify

Razões para mudar para o BigCommerce

Ease of customization, works better for the automotive industry.
Chad W.
  • Industry: Internet
  • Company size: 11-50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
0
Recursos
1
Praticidade
3
Suporte ao cliente
4

3
Avaliado em 18/11/2018

Easy to make basic sites, difficult to do more

It does the basics well, but there are plenty of e-commerce platforms out there that outperform BigCommerce. In my experience Shopify is better than BigCommerce is every way. I even prefer WordPress with WooCommerce to this.

Vantagens

BigCommerce does make it easy to list and sell products online. The product manager is pretty comprehensive, and most of the pages are made for you - including the home page. It includes several SEO features out of the box, which encourages users to make higher quality listings that will sell easier.

There are many custom themes for Bigcommerce, and most of them look great.

The interface has gotten a much needed facelift in the past few years.

Desvantagens

If you're trying to do more than the basics, Bigcommerce (BC) is difficult to work with. App extensions are present, but nowhere close to the breadth and depth of functionality available to WordPress.

They do have a theme editor, but it requires tricky setup and command-line actions to update. Compared to Shopify's theme editor which is all in-browser, the BC theme editor is lacking. Documentation is available, but I found myself scrounging around on forums for many basic features not listed in the docs. The in-browser theme editor is buggy and unreliable.

For editing static pages, BC's WYSIWYG editor is meager and unnecessarily strict. The linter strips out perfectly valid code (like blank divs), and there's no way to include CSS on a page – meaning that any @media queries or breakpoints have to clutter up the main CSS file. There are very limited options editing your home page, and almost no options to edit your shop pages.

And maybe it's just the theme we started using, but the pages load VERY slowly. It takes several seconds to asynchronously load the page content, so javascript running on a product page may not run for 3-4 seconds after the user lands! Not ideal

The email editor is painful. We found ourselves designing in mailchimp and copy/pasting into BC when done. There's no way to send a test email either, do you have to complete an order each time you want to see that updated order email.

I mentioned the interface is better, but it's still quite buggy.

Melissa D.
  • Industry: Varejistas
  • Company size: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
4
Suporte ao cliente
5

4
Avaliado em 20/09/2021

Big Commerce

Our overall experience with BigCommerce was excellent. The customer service team was always available. The site features were easy to navigate and the theme options were professionally designed.

Vantagens

Big Commerce features and website themes are perfect for small business owners who are looking to start a retail business.

Desvantagens

The platform is not set up for multi-vendor marketplace stores.

Alternativas consideradas

Shopify

Razões para mudar para o BigCommerce

Store features, themes, and customer service

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