TrueCommerce EDI Solutions is a cloud-based distribution platform that helps businesses automate the entire lifecycle of electronic data interchange (EDI) through data backup, end-to-end integration and order processing. Key features include document archiving, data format translation, AS2 capability, EDI testing and reporting/analytics.
Designed for distributors, wholesalers, manufacturers and suppliers, TrueCommerce EDI Solutions allows firms to manage electronic documents by collecting various types of data including purchase orders, invoices and more. The centralized tool enables enterprises to exchange EDI documents with trading partners based on multiple protocols such as XML, ASC X12 and UN/EDIFACT syntax. Additionally, the system helps display trading partner maps via plug-in tools to format outbound EDI transactions according to client requirements.
TrueCommerce EDI Solutions lets distributors build web forms using built-in business rules and ensuring enterprise compliance. Pricing is available on request and support is extended via documentation, phone and other online measures.
Avaliador Verificado Especialidade: Tabaco Número de funcionários: 13-50 funcionários
We deal with high volume customers in our business so utilizing a software system like True Commerce EDI Solutions allows us to manage out time more efficiently. Rarely do we have any changes to make to our EDI mapping once the customer has been established, so the process flows very soothly.
I love the ease of receiving and transmitting EDI files from and to customers. It is also so very time saving to have the ability to transfer orders directly into Quickbooks. When you're dealing with a large customer like Walmart or McLane, you can receive and process large orders quickly.
I have experienced issues with mapping which can be frustrating and time consuming to figure out. It's best to have EDI pros on either side of the transaction to help it flow smoother when issues pop up.
Erin G. Especialidade: Alimentação e bebidas Número de funcionários: 13-50 funcionários
Their many E-learning videos and other resources on navigating their EDI solution.
The second time we needed to add a partner, the customer service was completely unhelpful. This second partner was a completely different set-up from the first, and while our first set-up was so helpful to the point of practically doing the work for us, it made it very difficult when the second time around our customer service rep expected us to know and understand set-up details of EDI. We were given the bare minimum in service.
Kevin Y. Especialidade: Indústria têxtil Número de funcionários: 13-50 funcionários
I am basically satisfied with TRUE Commerce. It helps our company to meet requirements from almost all our customer's .
This is an affordable EDI solution software suitable to small sized companies. It has all the major EDI functions that most of our customers require. The System is stable most of the time.
The system can be slow sometimes.except that, all else seems ok, Can't complain much for software with this price level
Avaliador Verificado Especialidade: Varejistas Número de funcionários: 1001-5000 funcionários
We are a large multi national corp with 3 divisions, and approx 50 trading partners, using Dynamics GP as an ERP.
Integration and transition:
We have been trying for almost a year to get up and running. The teams are inexperienced and have never encountered a company our size. Things that work yesterday don't work today. Programmers are overwriting each other, and there are no standards for how stuff is done. There is no project plan, source code control, issue tracking, or anything else that is standard for a project this size. The response time is days not hours, and many issues they ignore hoping they go away. They have not encountered many of our scenarios which are standard for any company our size.
There are two parts to the solution, one is the web based portal the other is the GP Integration. The web based as a standalone solution is slow and cumbersome, but basically works most of the time. However, the "Raw EDI" is not truly that, there is very poor reporting, and no integration verification.
On the GP side, it many times does not work, doesn't produce the expected results, and "loses" transactions. Being multi-company, many transactions overwrite each other and causes loss of transaction data. The export is slow, ie; I exported 3000+ ASN's and that took 3.5 hrs. There is little in logging and visibility to what is happening behind the scenes.
We were promised the world and got delivered peanuts.
Does not work consistently, implementation team is incompetent.
Randy W. Especialidade: Bens de consumo Número de funcionários: 13-50 funcionários
It's helped automate my entire business. Orders are received quicker and get out to the shipping floor quicker. Invoices and tracking are sent out automatically.
It's ability to find different solutions for each customer. It's not necessarily a plug and play program. Can save you a ton of time and money.
The interface can sometimes be hard to navigate compared to older versions but I still get done what needs to be done.