Sobre o Jane

Jane is a practice management solution that helps health and wellness clinics streamline operations related to appointment booking, billing, charting and more. It allows patients to view and choose services, treatments and practitioners as per specific requirements. Jane enables clients and healthcare professionals to automatically receive notifications for bookings, confirmations and appointment reminders. It lets users create a database of patient charts and add photos or videos to track progress on a centralized platform. Clients can utilize the platform to quickly process payments by storing credit card details and receiving electronic invoices. Additionally, clinics can set up daily classes or group bookings for a predefined number of participants. Jane lets administrators set up permissions, restricting users from viewing, editing or deleting information. It is available on monthly subscriptions and support is extended via phone, documentation, email and other online measures.
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Preço do Jane

Jane não possui uma versão gratuita. Versão paga do Jane a partir de 74,00 US$/mês.

Preço inicial:
74,00 US$/mês
Detalhes dos preços:
Jane is available across 3 pricing tiers: Base, Insurance, and Corporate. Pricing starts at $74/month and scales with each tier, outlined below: Base Plan - $74/per month Insurance Plan - $99/per month Corporate Plan - $369/per month. The perks: Email & phone support, data import, storage, SMS messages, email reminders, and one-on-one Telehealth are all included.
Versão gratuita:
Não
Versão de teste gratuita:
N/D

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Avaliações do Jane

Nota do recurso

Relação qualidade/preço
4,8
Funcionalidade
4,7
Praticidade
4,6
Suporte ao cliente
4,9
5 avaliações do 220 Ver todas as avaliações
Sandra V.
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 01/05/2020

Jane got me through April 2020

My business was ordered to stop conducting in-clinic operations due to the COVID-19 crisis. The Jane Team launched the online video conferencing feature that they were planning to launch at the end of 2020. It allowed me to continue conducting business and adhere to the government's mandate to maintain physical distancing.
Not only that they offered two weeks of webinar style training sessions that they were planning to offer using an on-site conference setting.
It has been Jane and I running the business all of April 2020 and I could not have done it without "her"!

Vantagens

Online billing, online booking , reporting of Key Performance Indicators, scheduling, and electronic medical records all in one affordable package.
Great customer service.

Desvantagens

There has not been a downside. It is very easy to learn and it has all the features that I need.

Resposta de Jane Software

Sandra

This is so lovely - and what an honour it has been to spend the last few weeks with you at Allied.

I was surprised (although I shouldn't have been!) by the great chat participation throughout the sessions - even in an online version of what we were hoping to be a community building in-person experience. Thanks for joining us! We are lucky at Jane to be working with people like you...

And I'm so glad to hear that you're working with Online Appointments! We're still working on more resources for you around returning to in-practice treatment and what it might look like to have a bit of a hybrid model for a while, with both in office and online care.

Today we're working on a guide for screening calls with COVID-19 screening intake forms and consents.

You're doing a phenomenal job Sandra! If there's more Jane can do to help you and your practice in resources, education or features let us know.

Alison - Co-Founder

Respondido em 04/05/2020
Guillaume D.
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 06/06/2022

Devil is in the details

Jane is a joy to use and customer service is top notch.

Vantagens

I have been using Jane daily for 3 years now in my practice. What I love most most Jane is it’s very clean and easy user interface, it’s always a joy to use and it just works. Also it offers some functionalities which seem like details but save you so much time daily like saving patients credit cards to reduce no shows, visual charting, making your calendar seem busy, only book adjacent appointments, you can clearly see that the tram behind this has first hand experience with online booking and patient management system.

Desvantagens

What I miss is first , considering I have all my patients confidential information is Jane, is the lack of 2 factor authentication, this is the biggest missing feature. Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically exporting sales to Zoho books or setup a booking chatbot. Also with proper integration I could send the sms and email reminders from my own phone number and email, making customer journey optimal.

Alternativas consideradas

Cliniko

Razões para escolher o Jane

As my practice grew I needed to move my patients files online, so I had to move away from setmore

Software anterior

Setmore

Razões para mudar para o Jane

I didn’t like the online booking interface from cliniko.
Lindsay B.
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
3
Recursos
2
Praticidade
3
Suporte ao cliente
3

3
Avaliado em 05/05/2022

good but lacking

Vantagens

I really dislike that I have to add a minimum number of digits in this field

Desvantagens

not having the ability for online patients to add a unique discount code is disappointing and sad that they cannot be bothered to add this for a 5 year customer along with many others who have asked for it

Resposta de Jane Software

Hi Lindsay,

I'm sorry to hear this is your experience with Jane so far. We want to make your life easier!

We hear the desire to have patients enter a discount code when they book online and we understand this is a necessary feature for yourself and some other clinics.

You've likely done this already, but just in case, please add your vote here to follow the request status: https://janeapp.canny.io/feature-requests/p/enter-discount-code-during-online-booking

There are many different inputs we consider when deciding what to build next. Our customers (you!) act as our North Star and help us to give definition to the problems we can address and improvements we can make to Jane. Your continued feedback is welcome and very much valued.

I know this may not have been the exact answer you were hoping for, but I want to be as transparent as possible. If you have questions would you please respond back with your email? I would love to chat further.

Maddie
On Behalf of Jane

Respondido em 10/05/2022
Faune T.
  • Setor: Hospitais e Saúde
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
4
Praticidade
2
Suporte ao cliente
5

5
Avaliado em 04/04/2022

Customer Support is AMAZING

Management of scheduling and electronic medical records are integrated for a seamless experience.

Vantagens

It is all inclusive, continuously making improvements and the Jane Staff are so kind, helpful and cheerful.

Desvantagens

It was a steep learning curve to learn JaneApp and implement the software, but the videos, tech support and online forums were helpful.

Alternativas consideradas

Acuity PPM e Happy Charting

Razões para escolher o Jane

wanted integration

Software anterior

Practice Fusion

Razões para mudar para o Jane

recommendations and happy customers that are colleagues

Resposta de Jane Software

Hi Faune,

I want to start by saying thank you for taking the time to share your thoughts with us.

Hearing that you chose Jane due to recommendations and happy customers is just so great. I love our community!

I truly hope that you will continue to lean on our support team throughout your Jane journey. We totally understand how challenging learning software can be and I know a friendly voice on the other side of the phone can definitely make that experience feel much better :)

Thanks again, Faune. We'll keep working hard to gain those last few stars!

Maddie
On Behalf of Jane

Respondido em 12/04/2022
Michael T.
  • Setor: Hospitais e Saúde
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 05/05/2022

Great EMR for Acupuncturist

Love Jane and their support. Can always get a question answered

Vantagens

Low price point, easy to use. Outstanding customer service

Desvantagens

Book keeping is just ok compared to other products

Resposta de Jane Software

Hi Michael,

Thanks for the review!

I'm hearing that you consider Jane to be "easy to use." It also sounds like you've been in contact with our support team - that's great to hear :)

I'd love to learn more about your bookkeeping thoughts. You can share ideas directly on our public customer feedback site here: https://janeapp.canny.io/feature-requests Alternatively, you can reach out to the support team directly via phone or email. We really value your input.

Thanks for taking the time, Michael. You are appreciated!

Maddie
On Behalf of Jane

Respondido em 10/05/2022

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