Nathan G. Especialidade: Serviços financeiros Número de funcionários: 1001-5000 funcionários
Very good user interface that allows to get any data you may potentially need, includes reports, great chargebacks management feature, etc. Tickets submission is easy and customer service responds to tickets promptly.
No cons. So far this software did not give us any troubles, which is exactly what we were looking for.
Martin B. Especialidade: Serviços e tecnologia da informação Número de funcionários: 11-50 funcionários
Its tough to say Pros, however we used them for years because we didnt want to take the time to switch to a company that cared
We used Paysafe for years. As you have read, they have the WORST customer service. No one ever answers the phone and are only available by email, not answering for days. At one point they stopped depositing ACH for 3 months with NO NOTICE just because the depositing account had not been changed or updated in so long. Why would it change? Its amazing when you really dig into your bill how they deceive you vs what they say they charge and what you pay when you add all 30 plus fees.
Tailone taylor C. Especialidade: Internet Número de funcionários: 2-10 funcionários
I use Paysafe wallets to access funds from my forex trading brokers. I also use it to accept payment from some international clients.
Account opening is easy and its easy to make payments online. Funds are transfered instantly. The phone apps also makes it convinient to use Paysafe wallets.
Paysafe wallets (Netteler and Skrill) are not accepted by big retailers like Amazon and Ali Baba. Also, Skrill charges are too high. Verification of Skrill and Neteller can also be a challenge and the accounts can be disabled any time.
The Skrill and Neteller MasterCards are not available to account holders in other countries.
Andy K. Especialidade: Serviços e tecnologia da informação Número de funcionários: 2-10 funcionários
Paysafe Skrill wallet is easy to signup and zero fee when transferring money to bank account abroad. It's easy for me to withdraw funds from my Paysafe Skrill wallet to my MTN mobile money wallet.
Online support is not impressive but there's room for improvement !