Sobre o Power Diary

Power Diary is online practice management software for health clinics, and includes calendar management, automated appointment reminders (SMS or email), treatment note templates (which can be configured to your needs), online forms, client database, client invoicing, waiting lists, online bookings (link to this through website), 2-way SMS chat, Telehealth, an in-platform practice operations manual, and more. Power Diary streamlines administrative work for health clinics and is popular with physiotherapists, psychologists, speech therapists, podiatrists, massage therapists, naturopaths, osteopaths, chiropractors, counselors and other health practices. Our customers range from solo practitioners to large, multi-location practices. Power Diary aims to provide practice management software that makes running a practice easier, simpler and more rewarding. It integrates directly with Xero, Mailchimp, Stripe, Physitrack and others. All Power Diary features are included at all pricing levels. Pay monthly, as-you-go, with no setup fees or contracts! We also include free, unlimited support- via email, live chat through your Power Diary account or through scheduled phone or Zoom calls. Transferring your data to Power Diary is simple too- our team will even handle it for you for free!
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Preço do Power Diary

Power Diary não possui uma versão gratuita, mas oferece versão de teste grátis. Versão paga do Power Diary a partir de 21,67 US$/mês.

Preço inicial:
21,67 US$/mês
Versão gratuita:
Não
Versão de teste gratuita:
Sim

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Avaliações do Power Diary

Nota do recurso

Relação qualidade/preço
4,4
Funcionalidade
4,4
Praticidade
4,5
Suporte ao cliente
4,6
5 avaliações do 136 Ver todas as avaliações
Jeanette
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 31/08/2022

Power Diary Is An Amazing Comprehensive EMR

Power Diary solves multiple problems for me by offering an All-In-One type EMR platform that allows me to document, track my invoices, communicate with clients, manage my schedule, and pay attention to my reports.

Vantagens

Power Diary offers LOTS for features: built-in CRM for email & SMS marketing, appointment reminders, and client correspondence; HIPAA compliant EMR for SOAP notes; customizable templates for SOAP notes and intake/consent forms; the flexibility to create your own SOAP notes and forms; automatic invoices generated when appointments are created; easy scheduling in-person & online through a client portal; capability of clients to pay in advance when they schedule online; Stripe integration with payment processing; reporting for KPIs to understand practice management; ability to create session packages; ability to create 1-on-1 sessions or group classes

Desvantagens

1-way sync with Google calendar - 2-way sync would be much better so that the calendars could fully communicate

Alternativas consideradas

WebPT, Mindbody e ClinicSense

Razões para escolher o Power Diary

Power Diary is a more comprehensive EMR and is very affordable.

Software anterior

Acuity Scheduling

Razões para mudar para o Power Diary

Power Diary was much more affordable and was more user-friendly. As a solopreneur, I don't have an IT person so I needed to create everything myself. I had Power Diary ready to go within 1-2 days!

Resposta de Power Diary

Thank you for taking the time to review Power Diary. We're thrilled that you're finding the system to be user-friendly and affordable!
Thanks again! -Heather

Respondido em 14/09/2022
Ashley
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 01/09/2022

Absolutely perfect. It does everything I need it to.

Very positive. I don't know what more I can say. I've used it for about 3-4 years and so far, it's done everything that I've needed it for.

Vantagens

The ability to charge clients cards and schedule their appointments is just so easy and really meets my expectations with a software.

Desvantagens

As far as I know, there isn't really a way to charge clients cards without using stripe. I'd like to avoid the stripe processing fees if possible, or if there was some sort of Power Diary card reader, that would be amazing.

Resposta de Power Diary

Thanks so much for your review! It's really wonderful to hear that Power Diary does everything you need it to, and that you found it perfect from the start!

For payments, Power Diary integrates with Stripe for online payments processing, and with Tyro (AUS only) for card-present transactions. Our users can also use any payment processing method and enter the processed payments manually into their Power Diary account for reconciliation. We are currently tracking user interest in other online payment platforms' integrations. Please email at [email protected] to express your interest.

Thank you again for taking the time to review Power Diary! -Heather

Respondido em 14/09/2022
John
  • Setor: Medicina alternativa
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação
Relação qualidade/preço
3
Recursos
3
Praticidade
2
Suporte ao cliente
4

3
Avaliado em 30/03/2020

Not too bad, with potential

Overall it isn't too bad, Notes are quite good. And staff are good.
However, it does remain a very restrictive platform with multiple irritating imperfections. They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait. They have the potential to be very good if they implemented the changes they say they would do, but sometimes get they feel they are complacent with their product.

Vantagens

Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes. It can be a cheaper option if you avoid using SMS. (This is where they make up the difference.)

Desvantagens

They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business).

They discussed intake forms since I started a year ago (and has been a popular demand by many users) and still just talk of it happening, yet keep you hooked by saying coming in a few months. They make their money on SMS so be careful , never known SMS to be so expensive.
They recently did a user interface facelift with new features. It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team.

Resposta de Power Diary

Thanks John. The Online Forms have taken longer than initially anticipated, but I can assure you it has nothing to do with complacency - in fact quite the opposite. Our online forms are built on our Client Portal platform. During dev we identified there were some emerging limitations with the technology we had been using for the Client Portal. We decided that instead of building another feature on top of it, we should instead rebuild the Client Portal first using more flexibility technology, and then build the Online Forms using that. It's a 'get the foundations right first' type decision. Whilst not glamorous, this approach has ongoing, long-term benefits for all our users. The Client Portal has now been rebuilt and released, and the Online Forms function is in final stages of pre-Beta testing. Re SMS: these are middle-range for pricing. We use an enterprise-grade gateway that is very reliable. There are some cheaper, less reliable providers but we will never use them.

Respondido em 15/04/2020
Lisa
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
4
Recursos
4
Praticidade
4
Suporte ao cliente
4

4
Avaliado em 06/07/2022

Backbone of our business

As our business relies on good software to safely store our client data and to reliably access our daily schedules and information, Power Diary is the backbone to the efficient running of our business. We have found many helpful features that saves time and energy to collect data and to ensure accurate financial and client records are kept.

Vantagens

Easy to navigate, easy to see where clinicians are and who they are seeing, supports the efficient running of our busy practice.

Desvantagens

Some of the data searches are limited. Would be great to have a few more NDIS specific features to add to invoicing and client records.

Alternativas consideradas

Cliniko

Razões para mudar para o Power Diary

* price * visual aspect was easier to refer to.

Resposta de Power Diary

Thank you for your review! It's wonderful to hear that Power Diary is the backbone to the efficient running of your business and that the features are saving you time and energy!

Regarding data searches and NDIS specific features, our Customer Team would like more detail regarding your needs, in order to offer possible solutions or to record feature requests. Please reach out to [email protected] with details and we'll be happy to assist.

Thank you again! - Heather

Respondido em 27/07/2022
Sarah
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação
Relação qualidade/preço
5
Recursos
5
Praticidade
5
Suporte ao cliente
5

5
Avaliado em 02/09/2022

Hassle Free!

I've been with Power Diary for over 3 years now, and have no intention to change. It meets all of my needs as a solo practitioner, and I find it really easy to use! Customer support has always been helpful too!

Vantagens

I rely on the automated features such as appointment reminders and email templates. I run my business solo, so this saves me so much time! I also use the integrated Stripe and Medicare functions for processing payments and Medicare rebates. My clients love that their rebate turns up the next day without them needing to contact Medicare.

Desvantagens

There are a couple of functions in Power Diary that I do not use as I found them clunky and unreliable. These are video calling and fax. Instead, I use Zoom and utbox.

Resposta de Power Diary

Thanks so much for the great review! We love hearing that the system is saving you time, and that it meets your needs as a solo practitioner! Thanks again -Heather

Respondido em 13/09/2022

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